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M & S Watch Gallery

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CLOSED NOW
Today: 3:00 pm - 7:00 pm
Tomorrow: 3:00 pm - 7:00 pm
Years in Business icon
12 Years
in Business
Amenities:
Wheelchair accessible
(650) 969-5601Add WebsiteMap & Directions1040 Grant RdMountain View, CA 94040Write a Review

More Info

Email
Extra Phones

Phone: (650) 969-5050

Payment method
all major credit cards
Location
Grant Road Plz
Neighborhoods
Miramonte-Springer, Cuesta Park
AKA

M&S Watch Repair

Categories
Other Information

Parking: Lot, Private

Bike Parking: Yes

Price Range : Below Average

By Appointment Only: No

Reviews

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LN
Lisa N.

09/24/2021

Overall

I have been going to the watch repair shop since they had a small shop in the front area of Payless when there was one at the same shopping center. They are alway very helpful, polite, and have been agreed to give me a discount when I come in, because I have a lot of Skagen Watches I buy on-line without working batteries, so I give them a lot of business. I would never go anywhere else. The price, abs where they are located are the great, but there customer service is the best of pretty much any other store I shop at! I would definitely recommend them . I can say much on other services but the battery service, but Skagen aren’t the easiest to replace, even my jeweler won’t do them, so if u don’t use them for at least batteries, please at least try them. They do it right there and then or at the most I’ve ever waited is 10-15 minutes. So I go get a snack or shop somewhere within the shopping center there. They are the best as far as I’m concerned!!

RK
Rohith K.

05/15/2017

Overall
Expertise
Promptness

One of the best place to service and repair your watch, nice people with very good customer service.

MF
M c F.

09/10/2016

This icon signifies the review was contributed by a participant in the YP for Schools program
Overall
Expertise
Promptness
Service

This is the place to go for any type of watch or clock repair. The used to have a counter in Rite Aide but now have a very nice shop in the same shopping center.

dragalele

06/07/2010

Overall
WORST WORST WORST SERVICE

I wasted my time and money going to this watch-repair shop and having them just to put the back plate on. After they told me it's fixed I pick up my watch by the time walk out from the store the inside plate was moving all the way around. I bring them back and they told me I didn't bring the inside plastic ring witch was not true...They forgot to put it back when closed the watch. Two days later I was there to pick up my watch 3rd time and after 5 min the watch stop working again????

Got back to them and they ask for $45.00 to be fixed and to make the matter worse they response me "I don't care if it's not working anymore" They showed me absolutely NO interest in doing something about their poor service. I just wasted my time and money with them.Costumer service was zero.They think are doing business back in Middle East not in USA.

I don't recommend this watch-repair shop to nobody else.

Details

Phone: (650) 969-5601

Address: 1040 Grant Rd, Mountain View, CA 94040

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