In mybook® Services Collection (edit)

Added to your services collection.
Removed from mybook!

We took this business out of your services collection.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Payment method
all major credit cards
Neighborhood
San Antonio
AKA

Lams Tanning Hair & Nails Full Service Salon

Lam's Hair & Nails

Categories
Beauty Salons, Tanning Salons
Other Information

Parking: Lot, Private

Wheelchair Accessible: Yes

Price Range : Below Average

Bike Parking: Yes

By Appointment Only: No

COUPONS & DEALS

No coupons available

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Brasiliantwist

05/05/2012

Provided by Citysearch - 
Overall
15yrs DON'T GO TO LAM'S HAIR AND NAILS DON'T GO

15yr + customer says DON""T GO to LAM's HAIR & NAILS, DON'T GO, DON'T GO

The salon is loud with chatter, women rendering service RUDE, and clearly looking at clients & making laughter about them speaking their language. But manners & body posture translates in every language. I speak 4 languages myself. 3rd generation in South Palo Alto, AND I know quality.

Wow, I've been coming to Lam's Nails for many years. When attending when Rose was the manager it was run with efficiency . I WAS always treated with RESPECT. I've been getting nail treatment and pedicures for years here in the Palo Alto area. When a person who has nail treatments for as long as myself I do know quality work.
Well, i'm VERY SORRY to SAY
The treatment has been horrible for sometime now. I've been hoping it was just a fluke, but NO HORRIBLE SERVICE is BEING RENDERED. The girl who did my nails tried to pass me to another, I went to help her as a new nail clerk, but she filed my skin at my cuticle edge, caused me so much pain it hurt for days. The nails were placed sideways, pointing left or right but NOT straight. She placed the nail on my nail bed sideways and not big enough to reach the edges. Then after I pointing out the mistake she ridiculed me with all the others in vietnamese. Truly not caring that I was right there in front of her. I got my nails done again and they tried to pass me off to her again, I said "" No Way, she is not skilled enough "" and she got angry.
But oh well it's my choice to not be hurt in nail service. When I say something is wrong, she uses simple stuff to scare me like, ""NO PUT YOUR HANDS BACK UNDER LIGHT QUICK,"" ""NO DON'T LOOK ALL IS FINE, NO IT'S ALL OK "" BUT I'M THE BOSS OF MY LIMBS NOT HER... I have the right to look at her work as she is rendering it.. The nail clerk put the GEL TOP on my nails without rinsing my hands so powder was on the top nail and made several bumps, in which she tried to file after the fact. The nail bed was not filed properly to have a smooth shallow look at edge of cuticle. But when I called her attention she began to talk loud to the other clerks as to belittle me, and told me very RUDELY"" I do you nails this time, but DON""T COME BACK. ""
All after patronizing 15+ years ? I was only asking her to do her job correctly, and I refused to pay $55.00 and not leave with good looking nails. Just a mess they were, It almost brought me to tears, what is this world coming to?

The WAY THE SERVICE AT LAM'S NAIL WAS RENDERED AS IF I WAS NOT WORTHY OF EXCELLENT NAIL MANICURE, EVEN AT SUCH A HIGH PRICE. MY BILL OUT THE DOOR TODAY WAS $78.00 PEDI- FULL SET.

AND I PAY EVERY TIME AND TIP $5.OO TO BOTH CLERKS. TODAY I LEFT IN TEARS...

v13tlamgurl

03/24/2007

Provided by Citysearch - 
Overall
Best Beauty Salon in the Bay. Tanning, hair, and nails EVERYTHING.

The greatest Beauty Hair Salon in the BAY AREA. affordable, GREAT SERVICE. I HIGHLY RECOMMEND IT! The ladies who work there are nice. And they do everything there! Tanning, nail, hair, tattooing I mean EVERYTHING. It's the best beauty salon than any other salons around! You won't be dissapointed! I PROMISE!

We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback