600 Rainbow Dr, Mountain View, CA 94041
TollFree: (866) 963-4023
Brookside Park Associates
Brookside Park Assoc
Parking: Lot, Free
Wheelchair Accessible: Yes
Specialties: Garden Apartment
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05/02/2010Provided by Citysearch -
Management is completely useless. They will get you into the complex and then ignore you for the rest of the time you are there. The place is run down but they just stick some paint on to make it look nice. Joy and the new idiot blondie are rude for no reason to you and just try to get rid of you anytime you need to speak to them. Water is digusting and comes out brown- they just tell you to run the water. Things get broken into all the time, including cars, laundry, storage, pretty much anything that management told you would be safe and there is security for, will get broken into.
Do not live here for the sake of your health and safety!
The place is run down and its clear that the lack of competent management is the reason why. The property manager "Joy" (very ironic) does nothing for the place or tenants that resembles her name. Everyone who lives here has had at least one bad experience with her sour disposition when you ask for something simple like the laundry room or pool to be cleaned. When a cat was stuck on the roof several months ago the property manager would not let anyone get it down. The cat stayed up there for 5 days and finally jumped and limped away somewhere. She didn't seem to realize that we had to listen to the poor cat whine and meow all night for four nights in a row. It literally broke my heart to hear the cat and be prevented from doing anything about it.
Beside being totally unresponsive to all the tenants and any inquiry for typical fixes. The women stomps around the complex like it is hers and has no problem barking at anyone she sees for stupid things like standing on the grass or feeding the ducks. The women is a complete killjoy to any happiness you could possible find from living there. I have no idea what that woman does all day but I know it does not have anything to do with keeping this place in shape or making is a friendly place to live. I am moving soon and could not be more happy.