I have been a BMW customer for over 20 years. Of all the BMW dealerships that I've worked with BMW of Mountain View is by far the BEST! Note that there are BMW dealerships closer to my home; however, I STILL bring all of my BMWs to BMW of Mountain View. One of the key, positive differentiators is their representative Joe Wahler. Joe genuinely cares about his customers, making sure that he answers all of your questions and follows up in a timely manner. I have purchased 3 BMWs from BMW of Mountain View, all through Joe Wahler. The service department is also fantastic. They make it a point to take care of the service right the first time.
I bought BMW 328i 2014 from BMW mountain view, at that "Armen" is sales person who make me sign the deal. He is very friendly and nice person. He mostly thinks with respect to customer perceptive and gave valuable suggestions to me. Earlier service adviser Ramsen was there he is very customer friendly, good adviser and responsive. Now I have to say about my new service adviser "Brian" , he is very patient, customer friendly and good listener. I explained all my car problems prior to give service and he fixed. Thanks Armen, Ramsen and Brian. Thanks Uday Nedunuri
Went in for a simple oil change and received 5 star service all around. Definitely recommend BMW of Mountain View to others. David Truong is amazing! - he needs extra recognition for all his superb service.