What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
My experience with this business is everything I expect when I need to take my vehicles for services. The owner, Josh Dower, does all the repairs himself. He is highly educated and capable of I do believe just about anything needed on all mechanical things. From RC cars to diesel engines..if its broke..he can fix it. And at lowest cost possible. If there is a wait, being he's the one mechanic, he works hard to get it done ASAP. Well worth the wait. I won't take my vehicles anywhere else!
Hello I own this business and have been trying to remove this address because I have moved locations but I having trouble with YP deleting this listing Current address 331 County Rd. 27 #10 Mtn. Home AR
The Shop has worked on both my sons car and mine. Every time we get the best in customer service. The owner personally explains the problems and explains the steps to repair. The owner even helped me get my truck started at the gas station next door due to the starter going out! Only cost me a thank you and a handshake for that service call! I highly recommend this place.
I had work done on my 1998 mercury and they did a wonderful job. They we very courteous and we wi uld have them work on our cars again
If I could give this place a zero I would. Absolutely the worst experience I've ever had at an auto shop. I had my minivan towed there because the transmission wasn't shifting properly and I didn't want to risk doing more damage by driving it. I was told I needed a new transmission. ( with only 67k miles on the van I found it hard to believe but figured they knew what they were talking about) Four days after it was supposed to be done I finally got it back and it was in worse shape than when I had it towed. The damage The Shop did to my vehicle was unbelievable. My van is wheelchair accessible so I rely on the sliding door to get in and out and it wouldn't open because the wiring harness was catching on the door. The check engine light was on, the washer sprayer was broken, it shifted very hard, the key was very hard to get in and out of the ignition and when taken out the lights wouldn't go out draining the battery, the muffler was rattling, there was a smell of oil burning, and the electric ramp and kneeling system didn't work anymore. I got it in at Ultimate to make it drivable and have everything fixed. The reason it shifted rough and the key didn't work properly was because The Shop broke the gear shifter. (The Shop billed me for a new ignition because they said the old one was bad, the new one they installed didn't work either and they said it was defective and would pay for another new one. The reason it didn't work was because of the gear shifter not going into park all the way.) Ultimate fixed it. The reason the ramp and kneeling system didn't work was because it's wired into the transmission and The Shop left the wires disconnected (bare wires exposed). Ultimate fixed it. The smell of burning oil was a pool of transmission fluid on the engine. Ultimate cleaned it off. The reason the check engine light was on is because The Shop never plugged in the knock sensor. Ultimate fixed it. The reason the muffler was rattling was because the hanger for the muffler was bent and hitting the frame. This damage was right where the van will bottom out if driven up on a lift because of the conversion and low clearance. Main Street muffler fixed it. This also pushed the floor up which is why the wiring harness was catching on the bottom of the door. Almost $600 in damage done to my van which The Shop refused to take responsibility for, they said it was that way when they got it. IT WASN'T The Shop will never again touch my vehicle and I only wrote this review to warn others. You're better off paying a little more elsewhere, it will cost you less in the long run.
This shop is the best in the area. Had a great experience with them, they are reasonably priced and are great mechanics. The owner is honest and garantee there service. Had nothing but problems with other mechanics in the area, a lot of them are dishonest and have a tendancy to take advantage of people. This shop also has all the technical equipment to test and troubleshoot newer cars electronic systems. Took are car to 2 other shops the figure out the problems with our car. One of the shops wanted us to replace 2 electronic parts and dis not garantee it would fix it and the other shop wanted to send the car to the Chevy dealership because he could not figure it out. We eventually brought the car to this shop and they had it fixed in a day, it was cheaper, in which they replaced a couple parte and he called back in a couple days to make sure the car was still working great. I would not take my car anywhere else in this area. Highly recommend this shop for any work. Jeremiah, Mountain Home.
They do not honor their warranties even when spelled out as covered in their contracts
Bob is always fair and his work is impeccable. He is an honest man which is hard to find in a mechanic. We have been taking our cars to him for years and never a single complaint. Thanks dr. bob!!
Local repair shop that provides great service and does the job right the first time!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.