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(847) 259-2550Visit WebsiteMap & Directions1016 E Northwest HwyMount Prospect, IL 60056Write a Review

More Info

Serving Homeowners, Designers, and Builders for over 100 Years

General Info
As an independent dealer we look to market ourselves as a specialty appliance outlet. Our focus is to the residential appliance products. We choose products that are going to be the best possible value for function and quality. We display product in a large but not overwhelming showroom so clients can focus on the products they need. Our staff is knowledgeable and courteous and would love to walk you or client around our showroom where they can see, touch, and feel the products to make the right purchase decision.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax Number: (847) 259-4044

Services/Products
Appliance Service, Trash Compactors, Microwaves, Garbage Disposals, Refrigerators, Ovens.
Brands
Amana, Bertazzoni, Best, Bosch, Broan, Cafe, Cove, GE, Kitchenaid, LG, Marvel, Maytag, Miele, Samsung, Speed Queen, Sub Zero, Thermador, Thor, True Residential, U-Line, Vent-a-Hood, Viking, Whirlpool, Wolf, Zephyr
Payment method
discover, visa, mastercard, cash, check, financing available
Location
We are located on the corner of Northwest highway and Mount Prospect Road.
Other Email

Categories
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Reviews

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DM
Debbie M

08/01/2017

Provided by DexKnows
Overall
when you figure it out, call us

My Fisher & Paykel washing machine is leaking. We had a repair man from Nowak & Parker come out to our house today. He told my husband that the diagnostics show that the machine is not leaking. Then stated that when "you figure it out, call us. We can order the part and put it in for you." So, for $130 we were told to figure the problem out ourselves and THEN they could help us. Nowak & Parker was truly a disappointment for our family.

AP
Alexis P.

09/21/2013

Overall

I was recommend novakandparker from my neighbors who just remodeled their kitchen. I was hosting my family party when my oven went capoohy!! A kind service guy came out to see if he could fix it but it was to old. " I was hoping it was" anyways..got myself a new one. I just want to let you all know its so nice to deal with these people. They actually answer the phone, talk to you like a friend and really cared about my situation I was in. Thank you Novak and Parker!!

MR
MP resident

05/25/2012

Provided by DexKnows
Overall
An Awesome Experience!

Called Novak & Parker to fix my refrigerator. They were so friendly and helpful and sent someone out the next day. I would definitely do business with them again!

RG
Rick G.

04/16/2010

Overall
Very disappointed in this store

They severely jacked up the prices of their appliances to take advantage of their customers on 4/16/10 during the appliance rebate program. They would have made a nice profit without doing so. Not a very honest place to do business with.

claimed iconBusiness Response08/10/2010

I am sorry you had felt we did that but to be in business with the same family for 97 years I guarantee that is not in our ethics. I personally priced each product on our floor and can guarantee we did not raise a single price from our normal price. Not only did we offer the government energy program but Novak and Parker offered significant instant discounts on over 80% of the inventory. That day offered the consumer the best appliance pricing I have ever witnessed. It was a good day for the consumer, the retailer and the government. If we made a mistake to cause uncertainty with our company I welcome you to contact me directly to see if I can resolve any Novak and Parker issue. Sincerely, Dan Novak President

This listing has been claimed by a business representative.
calvin99

03/23/2010

Provided by DexKnows
Overall
Excellent

They arrived on time. The quote they gave us they struck to.Workmanship was good and they cleaned up afterward. I would hire them again.

kohringelectric

03/06/2009

Overall
excellent

They arrived when they said they would. The quote they gave us they stuck to.

workmanship was good and they cleaned up afterwards. I would hire theym again.

Details

Phone: (847) 259-2550

Address: 1016 E Northwest Hwy, Mount Prospect, IL 60056

Website: Primary Website

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