I would rate a zero star out of five if possible. The service is just extremely terrible. I have called them once, but they just never show up after the call. At the end, i have to contact one of my friend to pick me up.
Called for cab at 6:30 it's almost 9 at night called many times it's always minutes away never comes. Walk borrow a ride hitchhike do whatever u can don't call this company. Lost my job because of them.
Mountain cab better pray I never get enough money to ever buy my own cab company. I called at these people at 1:52 pm, said I need to go to the EMERGENCY ROOM AT PMC. It is 6:35pm and I still don't have that cab and now PMC witch is close by is closed. How do you have the only cab company on the mountain and you don't tell your dispatcher that a MEDICAL EMERGENCY TAKE TOP PRIORITY OVER EVERYTHING. Since they are the only F***ing cab company up here. Pocono Mountain Cab you SUCK big time today.
Avoid them at ALL costs if you can. The wait times are horrendous and the dispatcher is nasty and unprofessional. I have been late to many appointments after making RESERVATIONS that they advertise and they need to go out of business and another reliable company available.