3281 Route 940, Mount Pocono, PA 18344
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Worse service ever. Many many many times I call to get a price on a part and as soon as they pick up I'm instantly put on hold. Every single time. And then on hold for 8 min then I just hung up the phone and went somewhere else. I can understand this once in a while but everytime I try to call it's the same thing.
First let me say, I am a Customer Service Director for a business in Delaware. When I see incredible service and employees who go above and beyond I feel they should be recognized. With that said, my husband and I unfortunately ran into vehicle issues with our new truck while on vacation. Stephen G and Brandon were courteous, knowledgeable, and extremely helpful when we stopped in their store. Steven was able to help my husband diagnose the issue with our truck and get the needed parts and Brandon was prepared with the needed tools to help us install the battery and alternator. They both went out of their way to make sure we were able to get back on the road. Thank you so much for helping us get our anniversary vacation back on track. You have you have two incredible employees. Don't let them get away!