Just like previous review, called to schedule tank fill and they didn't act interested and talked about how busy they were. Said they'd call back to schedule fill and never did. Called after week and a half and left message. When they called back they didn't apologize just asked for my address and said they'd get to it later in the week. Never showed up. If they were the only gas company around and offered free gas I'd still convert back to wood fireplace. They don't deserve anyone's money or time.
Exceptional ServiceI had an old fireplace (15 Years Old) that needed service. Called WilliamSmith and scheduled Service Call. Service Rep was on ti…