What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Very courteous, prompt & professional service. I highly recommend for all your tire needs. Great job!
NEVER AGAIN!!!!!!!!!!!!!!!! My boyfriend took his truck to have the door repaired. He was told it would take 5 days. ( This is his work truck ) 5 Days go by & NOPE it's not ready. 10 more days go by, each day, they give another story ( lie) . Finally after 15 days when he picks it up they give a key brand new key. MMMM this is an older truck so you kinda notice these things. Looks like someone @ Mt. P. Collision lost the key to his truck. Instead of calling him & telling him they lost the key and did he have a spare. No they would rather lie to him for 10 days. If it had been my truck Mr. Adam Jones would have gotten an earful this morning. Due to the fact that I went to use the truck to go to work this morning & the key got stuck & would not turn or come out. What a poor way to run a business. They never have owned up to loosing the key. But we know that is not the key they were given. NEVER AGAIN. & believe me when I say we will be telling everyone how he was treated. THAT'S JUST POOR BUSINESS.
I was very pleased with the courtesy and efficiency I received from Midas. I was also impressed with the cleanliness and neatness of the office. This was my first visit and I will certainly be a repeat customer.
NTB takes good care of their customers. They are very knowledgeable and fair. They strive to make sure to fully educate their customers as they help to make sensible service decisions for their vehicle. I bought a van on Craigs list and they helped me evaluate the immediate repairs it would need and have treated me fairly and with respect through this whole process. I did not feel like a sheep among wolves there and that meant a lot to me.
Was cheated out of nearly 2,000. Claimed replaced a part theyndidnt replace, did not fix initial problem to begin with . Kept making up stories about the issue. Finay took to dealer and changed 44$ relay. Dont waste your hard earned money, they are a fraud. Suing them now for my money. Danielle the worst, Incredible lies and deceit.
I haven't even received my car back yet and felt inclined to write this review. I was told parts would be ordered when I got my estimate. One week later I dropped my car off as planned. Two full days later I hadn't heard anything from them so called, only to hear that they just ordered the parts! When I followed up later that week to ask about the timeframe I received a rude response "didn't we go over this yesterday?" Uh no since you haven't been contacting me, and even if we had, I'm the paying customer so explain again. All this time I'm paying for a rental car. So far the delivery will be 4-5 days after they originally said. I hope the quality of work is at least good.
I brought my car in to get an estimate for an exhaust leak. The service person stated that the leak was from a hole in the resonator and they could fix it for about $350. I knew the muffler was rather rusty so I asked about having the whole exhaust system replaced and was quoted $770. I decided to have the whole system replaced so as to avoid returning when the muffler finally went. I went to pick up the car, and the service person told me that the leak was “90 percent fixed”. Apparently there was a hole in a flex pipe as well, and they wanted me to come back and have that replaced for an additional $350. I know for a fact that the flex pipe costs about $20 at the auto parts store, so rather than replace it when they had the car on the lift, they want to charge me additional labor at a later date. This is a rip-off. If they had found the hole they should have replaced the part while they had the system apart, not try to charge me for another shop visit. I never even received the courtesy of a phone call to ask if I wanted to have it done. I will not be returning to Midas ever again, and will make sure to advise anyone else against going there as well.
After getting quotes from 6 different body shops, we took our 10+ year old Tahoe to them to have some old scratches and dents fixed. It was not a small job - both rear quarter panels needed to be addressed and painted as well as the back gate and some of the area around the back door on the driver side. They did an EXCELLENT job. The car looks like new and the paint matches PERFECTLY. The quote was exactly what the total was, the customer service was fantastic and the job was done very quickly. We even had to arrange picking the car up on the weekend and they accommodated us. In addition to that, the guys that were there on the weekend when we picked it up were SUPER polite and helpful. We HIGHLY recommend Mt. Pleasant Collision Center.
From the moment that I walked in I was warmly greeted by the store manager Daniel and Rob. I came in for just an oil change and just a good look over my vehicle. They brought to my attention that I was due for some routine maintenance, such as flushing my coolant, power steering, transmission and that my front brake pads were about 90 percent gone and that 3 of my tires were down below the wear bar and that they were more than 5 years old. Daniel put together a very prompt and straight forward qoute and even offered me a ride home while they performed the work. They took me out to my car to show me my fluids and showed me how to read the dates on my tires, and I decided to do all 4 tires and all of the maintenance they recommended. I am sooo very happy with the work and their top notch professionalism! I am a lifetime customer now.
Emergency service for out of state first time customer! Exceptional service, our car broke down while we were there from Virginia, they were able to get us in and have us back on the road in a couple hours. Very professional, service honest. wish they were closer I would use them for all my service needs.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.