Took months to get alterations done on simple hemming. Too many excuses. When finally completed hemming was uneven, stitching was wobbly and pulled too tight. They redid alterations twice with same results. Sloppy and unprofessional. Personable people, but skill and pride in work not there. If you have a favorite piece of clothing you might want to consider going somewhere else. BEYOND DISAPPOINTED.
By far this is the best luggage repair service I have ever worked with. The repair was impeccable and my turn around time was two business days. Hi…
Very personable couple who went the extra mile to finish a suit for me when I needed one done in what was realistically not enough time. They did an amazing job! Suit looks perfect and I will be using them for all my work from now on.
I've been going here since 1997 for every one of my alterations! I am in no way related to this business. I have taken at least 50 pieces of clothing to Heidi for alterations. Recently she made my daughters flower-girl dress. It is beautiful. I came in with my own ribbon, after reviewing the dress half way through we realized the ribbon I picked would not work. I brought out the shoes for the dress and she matched another piece of ribbon for the dress and shoes. She also made a hair bow "on the spot" for us to take with us. I had taken the pattern(and materials) to her in June as Heidi had requested last March and the dress was finished a week early. I find that you "get what you pay for" in alterations. I have never ever had an issue with Heidi's work. Is it "pricey", somewhat but I know It will be done right the first time. If I have bought a $200 dress I cannot risk taking it somewhere it will be botched. Sometimes I'll have a $15 repair on a $100 item and a $30 repair on a $50 item. It depends on the work that's being done and the time that it takes her to fix it. I'm always mindful that I am paying for labor. Labor and skill are expensive in any business. Heidi's been making dresses (wedding too) and fixing everything from shirts, slacks, coats, shorts, cushions for my couch and the occasional headband for years. There is nothing Heidi cannot fix (for the most part). If you want it done right, then get it done here. (And it will cost a little bit more) And she's great for conversation too!