Single incompetent individual running the store. Takes his sweet time to assist the four customers waiting for uhauls. Couldn't figure out how to use his computer so demanded we provide him information we did not have. He had our information, but wanted us to get a receipt number. Finally as soon as I find the correct number and start to give it to him he found out he didn't need it.He then tells us he is open until 7PM and could drop the uhaul off. We got there just before 5pm with the doors closed and locked.He then double charged us for the uhaul. Instead of being apologetic he says that he'll see IF he can fix it and will call later.I would suggest never doing business here.
Located at Gill Roys Hardware
1014 W High StMount Pleasant, MI 48858
From Business: U-Haul is the choice for truck, trailer, cargo van rentals and U-Box containers; most offer self-storage, boxes, moving supplies, hitch installations & sales, pro…