Friend got a 40g PS3 REFURBED console. Wireless card BROKEN! Took it back 5 days later, got an 80g backwards compatible fat ps3, and had to pay 20$ for their mistake. They sold a broken system that THEY refurbished half assed. Instead of owning up to their mistake and taking the 20$ hit due to their own negligence since they couldn't provide an identical system. The guy behind the counter claimed it was corporate policy, I KNOW different. I don't appreciate being lied to.Might want to stick to online purchasing and stay away from this store. They don't seem to think they can do wrong, even when you have proof in their hands.