I used this place for years before the new owners took over. I had never had any problems with them. I took a newer comforter to the new owners requesting that it be dry cleaned. When picking it up a few days later, my comforter is bunched up on the counter and the lady had split the seams in a couple of places. She had cut out patches of the batting. I stood there in total shock. I asked her what the heck she was doing and she said the comforter was cheaply made and that the batting was bunching up so she had to cut it out. There was no talking to this lady; she just kept saying the same thing over and over and proceeded to get louder and louder. I will never darken the doors of this dry cleaner ever again. It was just too crazy! Note: I bought the same comforter again, same size, same color and I have washed it many times at the laundromat with no bunching. In fact, I am impressed at how nicely this comforter lies after washing and drying.
I will never go back to this Dry Cleaners. After having my comforter dry cleaned the lady had to resew it because the stitching came apart from being cleaned. Her resew job was the worst I ever saw, with random stitch marks all over the top and bottom of the comforter in a black thread when my comforter is purple. Along with the bad stitch marks, she didn't even sew the comforter back properly making one end longer than the other. When I brought it back and complained the lady told me it was a pain in the neck for her to fix and continued to tell me that I was being to picky and it doesn't matter what it looks like because it is just something you sleep with. I have never been treated so poorly by a company and will never go back there. They deserve zero stars.