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The most compassionate and loving caring veterinarian team I’ve ever been acquainted with! I love all the doctors. They treat my babies like their own. Always are sure to answer any questions I have about their care. Very reasonably priced for visits and care.
After years of using their services for the canine and feline members of my family, I would cross 3 counties for the expertise and loving care found in the vets and staff of Countryside Animal Hospital. My experiences include both new puppies and kittens and very geriatric dogs and cats. Prices are more than competive and wait time is short or non-existent. If I have ever had to wait, it was due to an emergency that came in and I would gladly wait to put a sick or injured pet first. Even that time was only a few minuites as scheduling is so expertly done. My cat lived to be 23 years old under their care and was pain-free and medically sound under Dr. Parsley's medications right up to the day she passed. The choices for geriatric patients (the animals) are presented to you that range from simple lifestyle changes, medications, and the most advanced hospitals in and out of state to inform you of every possible procedure available for your aging pet. I have called after hours to be immediately connected with Dr. Parsley (I switched my meds with my small breed dog) instead of wasting precious time with a Poison Control and then having to go to a Emergency Pet Center. Before I came in contact with Countryside Animal Hospital, I have had to use Pet Emergency Clinics that were far away and the cost was extremely high to skyrocked. With Countryside, you have immediate care 24 hours a day, seven days a week, 365 days a year since you can be connected with a vet and they will come in. Of course, this service is a little higher than regular office visits, but tragic animal accidents and illnesses rarely happen on schedule. And, when the time comes, putting an animal to sleep as I have done once with Dr Day and once with Dr Parsley is done with such compassion, love, and devoted service to the pet owner that it softened the burden of grief in a way I have never experienced with any other clinic. Also, their fees for that service are cheaper than any other I have experienced.
On second thought, I would probably cross 5 counties and 3 rivers for the love, compassion, and expertise of everyone connected with Countryside Animal Hospital.
You will leave with a healthier pet and a passel of new friends.
Best Vet in Hermitage-Mt Juliet area! Dr Parsley is grade A. When my cat needed to be euthanized, the whole staff was caring, lovely, gave me all the time I needed to say goodbye. When we were finally ready for a new cat, we adopted a stray kitten, and on the way home, stopped by Countryside for his shots. We're diehard fans.
This place is absolutely amazing! I created an account just so I could brag about them. I originally brought my cat here after having a horrible experience with another vet. These people genuinely care. They will come in after hours, give you constant updates, and bend over backwards for your furry best friend. Over the period of 5 years, we have brought 6 cats and a dog in and recommended countless people to them. When Gremlin got a tract infection, they called me constantly to give me updates and let me come in and spend an hour with him while he was hospitalized there. The prices are reasonable and, as a college student, I sincerely appreciate that they let me know what they will be doing and the price before it happens. I feel so good about taking my babies here. The staff has always been very friendly and accommodating. I moved to Murfreesboro and still have brought them here. I am now moving to Ohio, and I wish I could take them with me! Thank you Countryside for five years of loving service!!
MY DOG DIED - I WON'T GO BACK. I took my dog to Countryside 9/29 because he hadn’t eaten for a few days. Dr. Parsley did some blood work but couldn’t find anything & told me he ate something that didn’t agree with him and that I didn’t need to bring him back until his shots were due. I called the next week, they told me to feed him chicken and rice. I called again the next week; they told me he was being a finicky eater. So I gave them a list of what might have been wrong as I looked up all the different reasons on the Internet. I went in the next day. This was 2 weeks and 2 days after the first appointment.
First they checked the stool for parasites - turned out negative. I thought they were going to send me home so I said, “You have to find it or he’ll die”. So they started going through my list. He had a high temp and fever, a large mass on his spleen and was severely anemic. I don’t know why Dr. Parsley didn’t take his temp the first appt. That should be standard practice when a dog is sick. I didn’t even know what a tumor on a spleen was but I feel like I diagnosed it.
The mass was so large I had to get it out; it could be cancer. He was also severely anemic and needed a blood transfusion. That was on a Saturday but I didn’t want to leave him all weekend so I agreed to bring him back Monday.
I took him back Monday morning. Leaving him was the hardest thing I ever did. Partly because I was questioning them at this point but I did call and talk to Dr. Gilliam that morning and I like her, she is the one who finally ran all the tests from the list I brought in. I asked if she had performed the surgery before and with success. She said yes. I felt like I didn’t have time to explore other options.
He came out of surgery, they gave him the transfusion, he was recovering well but she thought I shouldn’t come in that night. I went to see him the next morning & again in the evening. He was doing better and I got to walk him outside & spend an hour. Dr. Parsley told me he was out of the woods when I asked & that I could probably bring him home the next day.
They called me first thing the Wednesday & told me he had passed during the night. They thought his heart gave out. I went in & they did let me spend as much time as I wanted to say goodbye. They did let me visit after surgery, that means something and it would be much harder if I didn’t have that time. I had him cremated and he is home now.
I don’t know if the outcome would have turned out differently, but how am I ever going to know. If they would have explored or even so much as taken his temperature when I first brought him in & given antibiotics then, his little body would have been stronger. They shouldn’t have sent me home. This type of cancer grows extremely fast. Maybe he wasn’t anemic then or maybe the tumor wasn’t so large. He vomited during the night and I wasn’t told that, I read it in the transcripts.
The biopsy came back benign with no signs of a splenic tumor. That’s not saying another part of the mass wasn’t malignant but again, I will never know. I requested a copy of the test results and xrays so when I went to pick them up, Dr. Gilliam went over everything with me as no one had before.
I lost my cat a little over a year ago under their care. Maybe I shouldn’t have gone back at that time but they are nice and I trusted them. I just feel Dr. Parsley is complacent. I want someone who will go the extra mile, someone who understands how much we love them. Not someone who won’t even apologize or look me in the eye after it happened.
Sometimes you have to wait quite a while, but they have fair prices, it’s easy to get an appt and it’s comfortable for a vet. Although I won’t be going back, I want to be fair & list pros & cons.
Ok so the staff is great, doctor is great! I call them any time any problem and they will listen to me. They are about to do surgery on my dog and I couldnt trust him with anyone else. We just moved to the area and tried a few vets. This is the BEST around. The hours are a huge plus I work a crazy schedule and the convience is awsome. I take my dog their for everything including his bath. He comes out smelling better then if I was to take him to pet smart. This office is the betst and we are really blessed to have them.
always willing to listen to the ramblings of an anxious owner and find the root of the issue. Helps ease the mind of owner and heal the body of the patient Works with Foster groups and Rescue groups
Wonderful staff!!!! Great hours and location.
Dr. Parsley is great and so is his staff. Wonderful location and hours. It's really nice to have a great vet in the Mt. Juliet area.
Phone: (615) 758-6406
Address: 49 Nonaville Rd, Mount Juliet, TN 37122