Prestige Ford Mount Dora Fl.This the worst place in the world. Took my truck in for the fuel pump fuse. After that the trailer plug charge circuit stopped working. Went in for a oil change and to have the plug diagnosed. Was told I had to leave the truck for a couple days to have it diagnosed. Checked it myself and found that Prestige Ford removed the fuse and relay OUT of the fuse box. Went back to talk to them about this, and magically, the FIRST place they looked was my glove box AND FOUND THE MISSING FUSE AND CIRCUIT IN MY GLOVE BOX! Acted like "I" put it there!?! REALLY! I think this is illegal...what a bunch of crooks. Will be talking to my attorney about this dealer.
Hello,The reason that I am rating this dealership so highly lies solely on the actions of one employee; Patrick. At one point, I was literally kicking myself for coming to this dealership, as I normally drive out of my way to Mullinax (a hour drive - one way!), but Patrick revealed to me that customer service had not been entirely lost here at Prestige Ford. This manager went out his way to remedy the issues I was having and I left this dealership knowing he did his very best to provide me with the upmost customer service. I have thanked him personally but would like any recognition this review allows to him to be exemplified. Thank you,Kimberly
Great dealership to buy from! i had a wonderful experience here and I loved not having to pay a stupid dealer fee! They will always have my business and I have told all of my friends to go see them!
My screen on my laptop quit. I took it to several places and was told different things with prices ranging from outrageous to just buy a new one. I was on my way to Office Depot to look at new ones when I saw the sign here that said computer repair. I talked to James who seemed very honest and knowledgeable. He laughed when I showed him my problem and told him what other places told me. He said he'd have it fixed in a few hours for $40. He wasn't kidding. I will come here from now on.
IF YOU ARE HAVING COMPUTER PROBLEMS, GO HERE! Absolutely wonderful experience. Helpful and honest. Most places will nickle and dime you but here you will be given a free diagnosis of your computer and then will be given an honest and helpful opinion. No hassle or sign up like at best buy. Quick diagnosis. They had my computer fixed within 3 days. SUCH A GOOD EXPERIENCE. VERY THANKFUL! HIGHLY RECOMMENDED!
Purchased my certified pre-owned 2012 Ford Fusion there and the experience was excellent !!!
tryed taking me for 4 grand on a ford raptor does not sell at msrp save your money an go somewhere else
I would like to start out by saying that the only reason I gave this 4 stars is that the paperwork print is very small and difficult to read but... other than that I loved my experience with this dealership. First I was greeted by a very nice man named Kevin who was very kind and a considerate salesman (no high pressure) Kevin let me drive as many trucks as I wanted and made sure I was comfortable with the process. Once I decided on the truck I negotiated a fair but satisfying amount with Mike. Right after that Johnathan drew up my paperwork and went over everything line by line. I took home the paperwork to sleep on my decision and felt comfortable to return the next day for finalizing the sale. (I also bought the premium warranty which Is extra Insurance for my peace of mind) So with all I can say my experience was near perfect and I got the truck that I always wanted and saved for! My name is Karen and any questions you may e-mail me at Karentee47@yahoo.comHappy truck ownerKaren
Our issue was resolved after talking with the owner of the dealership.If you have any unreolved issues, please request to speak with the owner and give him an opportunity to reolve your problem.He took time out of his busy schedule to assist in resolving our problem.Thank you.