What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
6713 W Clearwater Ave Ste A&bKennewick, WA 99336
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3500 W Clearwater Ave Suite BKennewick, WA 99336
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Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had my front and back brakes & rotors done and my oil changed here. I had priced this out at a couple different shops. I asked a few questions about the quality of the brakes and rotors they would use and felt confident that this was a good shop. I dropped my car off in the morning and it was ready when they said it would be just after lunch. I saved $85 over anyone else on the brakes and have excellent quality rotors. I'm sure I have found a new place at Woodard's to have my truck worked on.
1. Dropped truck of for a 1 hr diagnostic that ended up taking a week+ to turn around and find out that they charged me for 2 hours when I only agreeded to 1. I'm a broke kid and I can't afford just to hand out money, I will not return to this shop because they told me if they needed more time they would call first and that did not happen. So now I'll never return to this shop.
I took 2 cars to Woodard, a 2002 Ford F250 that they replaced a fuel line on (rather expensive but polite and friendly so I didn't mind) then I also asked them to take a look at my 65 Mustang that was had a T5 Tremec that was stuck in reverse.Short Story I would have been better off going else where with the mustang.They picked up the mustang and started it, it started right up. So they take it off to the shop and 3 days later I get a call that its just the shifter that broke so I buy a new short throw shifter and have it mailed to them. I get the call the mustang it ready and I go and pay, later in the day they are dropping it off at my place and the tow truck driver forgot the keys to the mustang. I said no worries I will follow you back to your shop and get the keys so you dont have to make two trips. I do this and everything seems fine. But when I get home and go to move the mustang from the street into the driveway it wont start. It sounds like the starter isn't engaging and is just spining free. I called back to ask what happened and I am pretty much just told the guy who worked on my car is 67 years old and he knew what he was doing. After they told me they had to rock the engine to get it to start in the shop, and that they had issues with it in the shop. Which they never mentioned to me once until after I complain that it isn't starting. I asked why they were starting it and messing with the engine if they just needed to replace the shifter and I am told he is no longer going to deal with me and hangs up. I also was told he was on vacationt the week before and now the guy who was here last week is on vacation, I asked if that was somehow my fault? Does the client need to check with them to see who is on vacation and when before giving them work? Do we need to watch your schedules?This mustang would start without issue, and now I have a serious problem that will cost me twice the amount as the original repair...DO NOT USE THEM UNDER ANY CONDITION!
took my rig there to get the transfer case rebuilt. It still has the same issue after spending close to $1000.00 as it did before I took it in. I went to get a second opinion and they said nothing in the transfer case had been replaced it was not even serviced. Do not take you vehicle to them they are liars and thieves that will charge you for a job the did not perform.
Promised service but never called to set up appointment after several tries under good faith I gave up
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.