Catering By Design
9204 Waukegan Rd, Morton Grove, IL 60053
|Mon - Sat:|
Phone: (847) 967-9994
Fax: (847) 965-4095
Cuisines: Buffets, Caterers, American, Italian, European, Continental
03/23/2011Provided by Citysearch -
I am the Sales and Marketing Coordinator for a small company who strives to make a big impact with a lasting positive impression and we could not have done so without Catered By Design's assistance. Planning an event is always complex, and even more so when the event is nearly 3,000 miles away. The attention to detail and ability to surpass our expectations was remarkable. Sam's assistance coordinating that distance in a space with no exact dimensions or square walls, that had never before hosted a catered dinner (103rd floor with glass ledges at the SkyDeck) was key to our event's success.
Sam went to the space, months in advance on multiple occasions to measure each wall, photograph every angle, and then meet several times before an event to hash out the final spacing, developing several floor plans, centerpieces and magnificent desert and bar displays, and also customized an already expansive menu selection. I sincerely appreciate their flexibility with scheduling, assistance coordinating with venue management, and the fantastic creative vision and ability to perfect every last detail in a newly opened space with special security measures (combined with the maneuvering of blindfolded guests through 103 maze-like floors!). Sam also provided some photography for the event which was a nice memento to pass along to our guests.
On top of these extras, the cuisine, the atmosphere and the service were superb. The entire staff at Catered by Design was friendly, prompt and helpful. I cannot exaggerate the last minute preparation and added details they were provided with, only to deliver a phenomenal experience for our guests. We want to provide an evening our guests will not forget and fortunately we received numerous compliments on the food, set up, design, venue, service, and cohesiveness, style and taste - most of which are thanks to CBD.
The overall flexibility, organization and talented staff really speak for themselves and it's no wonder we received a recommendation from the SkyDeck in the first place. If a potential customer is looking for elegance, a delicious, attractively prepared custom menu combined with over-the-top service, they should look no further. Unfortunately, we don't have any events scheduled in the Chicago area, but you can be assured that if we ever venture back we would be eager to work with Catered by Design again.
I am planning my wedding with them and they have been nothing but GREAT. Any questions or concerns that I have they answer. They also had so many venues to show me that they cater at. I found the place of my wedding dreams. It has been a breeze planning the wedding and now all I have to do is look forward to the wedding.
01/12/2008Provided by Citysearch -
We had Catered by Design cater our holiday party at our home. From the first time I called to when their staff left my my house I was so impressed with this company. The customer service,quality of food, beautiful presentation and great staff, made for a pleasent, no stress experience. I was able to enjoy my party from beginning to end!
Best bruschetta, served warm anywhere!
I would not hesitate to call them again.
01/02/2008Provided by Citysearch -
I used Catered by Design for my wedding and they did a magnificent job. The food was outstanding and the servers and bartenders were so gracious and accomodating. Our event manager Karen was extremely helpful throughout the planning process and always had our best interests at heart. Our wedding flowed so beautifully due to Karen's recommended timetable and the way she helped to orchestrate the other vendors. I was able to relax and enjoy my beautiful wedding while the experts handled all the details.
Catered by Design would be absolutely flawless if not for Events Manager, Karen Paszkiewicz. We had our wedding and reception at the Winnetka Community House. The Garden is so beautiful, we hardly needed decorations and at night with the twinkle lights in the trees, it was even more magical. The reception room shaped up very nicely with the addition of centerpieces. The french doors on the south wall let in the cool night air as we were dancing. We opted for using the getting ready rooms upstairs, which was nice because we could overlook the garden as everything was being set up and guests arrived. They even put chairs and a full-length mirror in the room for us.
So, you say, sounds perfect right? Well, only because of our group was so on top of things. Karen consistantly proved that she was not trustworthy. In the months before the event, she could never send me a correct event order/invoice. She would always add items on and when I (happily and politely) would send her an e-mail saying that it looked good other than A,B, and C were not as we discussed. She would write a snippy response and send me a new, incorrect invoice with more add ons and ambiguous charges. When I asked her to break down a $3000 boutique linen charge (we only asked for floor length table cloths), we found not only things we did not ask for, but also poor math. Also, be very diligent to check her against your original contract/discussion. Some of the problems we found in the invoices were charging $3 instead of $2 per chair for the ceremony, $3.50 vs. $2 pp per 1/2 hour for additional bar time, telling us we had to be out by 10:30pm when our event hours were 5-11pm. These are all items that were clearly outlined in our first contract. Beyond these items, Karen was very rude and inconsiderate. She called me once (a month before the wedding) and told me that there was another wedding booked that morning and it ran til 3pm, our ceremony started at 5pm. Also, because we still didn't have a final contract THE DAY BEFORE THE WEDDING we had a scheduled meeting at 2pm. My parents and I arrived ready to just sign whatever and give her the money, only to find a note on her door "Had to leave, I'll call you later". She did call later, 4:37pm on our way out the door to the rehearsal (which we had to reserve through her, so she was perfectly aware of what she was doing). When I appologized and told her that I couldn't talk because I had guests at my house and we were running out the door to the rehearsal, she snipped "Fine!" and hung up on me! My dad had to go straighten things out with her the morning of the wedding. The afternoon of the wedding, I was told, Karen did nothing to help. I had 2 attendants and they had to recruite a group of 10 family members and friends to help set up and keep the day moving. Karen, wearing a completely too short skirt, was giving tours to new potential customers. I hope they know what they're getting into! Don't use their bakery for Cakes either. They are rude and not tasty at all. We went with Windy city Cakes and were really pleased!