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Wherever you bought it, we'll repair it.

Schedule Your Repair

Sears has experts in Appliance Repair solutions. Wherever you bought it, we'll repair it! We’re in your neighborhood, even if a Sears store isn’t. Ask about same day/next day appointment availability. Contact Us Today!

Same/Next Day Appointments in Many Locations

General Info
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable service and satisfaction guaranteed. We’re in your neighborhood, even if a Sears store isn’t. Call today.
Hours
Regular Hours
Mon - Sun:
Services/Products
We maintain and repair major home appliances and equipment such as: washing machines, dryers, refrigerators & freezers, HVAC repair and maintenance, icemakers, ranges, ovens & cooktops, trash compactors, dishwashers, outdoor gas grills, riding lawn mowers & tractors, snow blowers, elliptical machines, fitness weight machines, rowers/skiers/steppers, as well as appliance carry in options. Sears Home Services is the leading appliance repair service in the nation. We repair most major appliance brands, makes and models, no matter where you bought them. Schedule your appointment today. Same Day/Next Day service available in many locations. Interested in doing it yourself? Sears Parts Direct carries millions of appliance parts, snow blower, lawn & garden replacement parts, water filters and much more. We also provide maintenance services for kitchen and laundry appliances as well riding mowers and snow blowers to keep them running safely and efficiently. Get repair coverage for all of your home appliances and systems with our Home Warranty plans. See our website to learn more about our services. Sears Home Services provides quality repair services to help extend the life of your appliances. We offer a 90-day satisfaction guarantee. If your appliance fails due to reasons related to the original repair, we will replace any parts that fail due to defects in materials, workmanship, and perform any additional labor free of charge. We stand behind our work and the parts we use. Count on us for fast, reliable service and satisfaction guaranteed! Wherever you bought it, we’ll repair it!
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
discover, master card, amex, visa
Location
Southlake Mall
Amenities
24/7 Online Customer Support - 90 day satisfaction guarantee on parts and labor
Social Links
Categories
Major Appliance Refinishing & Repair, Appliance Installation, Dishwasher Repair & Service, Electronic Equipment & Supplies-Repair & Service, Lawn Mowers-Sharpening & Repairing, Major Appliance Parts, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair, Small Appliances, Vacuum Cleaners-Repair & Service, Washers & Dryers Service & Repair
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Reviews

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Larry P.

06/04/2018

Overall
Selection
Service

March 17, 2018, Repairman came out and repaired a loud thumping noise in the washer. He was not the first one to come out. The balancer was not connected as it should have been from the factory. The water line was worn from the movement of the drum and the balancer laying on it. I was told that someone would be out to install a new hose in 7-10 days.
No one called or came by during that time. I called to complain and promises was made but never kept. I started getting call telling me that I had an appointment the following day and to be available between 8 am and 5pm. On all of those occasions no one called or came by. This happened over the next two months. Finally I called the store that sold me the washer and dryer. She took control of the problem. The repair company that was suppose to order the part in March, never did. The store manager ordered the part and had it sent to her store where I picked it up. The following day she had the repair company to come to my location and install the hose.
The repair company should be fired. 2 weeks before this a repair guy came to the house. He did not know what he was suppose to do there and he did not have anything with him that would have repaired the washer. He called his office from the house and they was no help either.

Chuck N.

04/17/2016

Overall
Service

Subcontractor showed up on 4/13/16 to fix our ice maker that made maybe 20 cubes of f ice in a 3 week period. He took the temperature of the freezer. Told us to be patient and he would come back on 4/14"on his own time" to check the progress. Did NOT call or come by. We called customer service on 4/14 to complain and schedule another service call and spoke to a Supervisor...."Someone will be there on Monday, 4/18/16 between 8-5!" Just discovered on 4/17 that we do not have a scheduled appointment on 4/18, but they can come out on 4/20!!! We have had maintenance agreements with Sears for 30+ years, but we will not renew. Sears sends out subcontractors that don't know what they are doing. We had a major problem last year when the subcontractor told us we would have to pull the dishwasher out from under the counter, then call him back after we did that so he would be able to get to the back of the dishwasher to make the repair.

Alisa B.

04/16/2016

Overall
Service

We had two technicians. The first technician on 4/5 misdiagnosed the problem with the refrigerator. He felt it was the thermistor and replaced it. However, 24 hours later the same problem existed. Another technician came out and diagnosed it as needing a damper, he ordered it and when we received it he came back out and installed and the refrigerator now works fine. I am mostly disappointed with the customer service problem handlers who refused to refund me for the Thermistor that was not needed and not following the sequences of the calls. However, I did get it resolved when I called and spoke with someone willing to listen and follow the dates. But I haven't decided if all of the hassle was worth dealing with Sears.

Arthur C.

02/04/2016

Overall

The repair technician was experienced and did a fantastic job in repairing the refrigerator. I had been trying to get it fixed through several repairmen since December 2015. Finally, the right technician who knew what he was doing finally fixed the problems.

Overall

It appeared that I knew as much about my unit as the repair tech. I basically talked him through the repair, made a few adjustments after he left, and wasted my $178. I assumed he would come and have much more expertise.