I had a wonderful, no hassle free experience with Enterprise Rent-A-Car services. I would strongly recommend their service to anyone who is seeking to rent a car.
I have utilized Enterprise in the years past and began to shop around. Recently, I tried the company again and was completely satisfied with the change in customer service and options for clients via vehicles or payment options. The revamp of the company has brought back a customer. Thank you so very much for the courteous, professional and timely service.
I did a rental there for 4 hours and got charged for 3 day.. I only used 7 miles.. Latorey told me as long asi had it back before start of business Friday I was OK.. That's was not the case.. What should have been a $34 rental ended up being $76. I want be going back.
I have used Enterprise several times before and never had any issues with their service. The only minor issue I had with this rental was - I was given a contract with an amount on it, when I went to turn in the vehicle someone had handwritten some additional charges on the contract. Once I told the rep our copies did not match, without hesitation she removed the handwritten charges and all ended well.
In the past 30 days I've been to enterprise rental four times to get a car after mine was totaled. Each visit was prompt, and handled in a professional and courteous manner. The salesclerks were very friendly and got me back on the road quickly. The service was exceptional and I would recommend Enterprise to anyone looking to rent a car. Greg Storey Hampton, GA