Sol Azteca Mexican Restaurant

Decent food. Decent prices. Absolutely horrible service.



If you like leaving your table to go in search of a waiter multiple times over the course of your meal, this is the place for you. The fact that there was only one other family eating there on a Friday night, should have been our clue to just leave.



When our food arrived, one of us didn't have any silverware & 3 of us needed drink refills. 15 minutes later, after most of us had nearly finished our food, we went in search of someone to bring us drinks. Our waiter was 'busy' just standing around. 2 other times during the meal we had to go in search of someone to help us. Not once did someone stop by the table to see if we needed anything (or get us what we'd already asked for) without further prompting from us.



In addition, we tried to redeem a Groupon that apparently had a bunch of fine print (which wasn't visible on the mobile app we were using). They were extremely rude and unaccommodating about our accidental oversight (we didn't realize we needed to tell them before we purchased the food that we were using a Groupon). A friend of mine had also tried to redeem a discount voucher and was given equally rude treatment because she'd sat with some friends & the restaurant decided to combine their checks & treat them as one group...which, according to more 'fine print' that wasn't visible on the mobile voucher, is a violation of the discount rules.



Horrible experience & definitely not worth the time or trouble for standard Mexican fare. Spend your money elsewhere!

Unbelievably Awful Service and Mediocre Food At-Best.



Summary:

Food: 3-Star

Service: 0-Star



Based on high ratings and great reviews, my wife & I went to Sol Azteca restaurant for lunch. The waitress was impolite and impatient. The manager (Ramon) was right down rude and very dismissive of our complaints. When asked for owner, we were told that the owner was not there and that he is travelling. I requested contact number for the owner (Victor), however, we were told that he couldn't give us the number.



Would not recommend this place. There are plenty of other Mexican restaurants where the food & the service both are great!!

Best authentic Mexican Cusine in Town!

Quick, good Mexican food for a great price. The service varies.