I cannot say enough about the guys at A-Plus Towing.The engine in my car blew up on Interstate 81 while my wife and I were on the way to Pigeon Forge, 5 hours from home, at 5 pm on a Friday. State Farm arranged the tow with my roadside assistance coverage.The driver who came to get us was a real nice guy, and took us to A-Plus's garage. There we met Marvin Burke, who is the owner. We all looked over the car and pretty much agreed that it was dead. Marvin got on the phone for us and called everyone he could think of to try to get us a rental car...but by this time it was 6 PM and everything was closed. He finally offered to just drive us the hour left to Pigeon Forge- he said he and his wife would use it as an excuse to go to dinner down there. He gave us a ride to his house, where he picked up his wife, and we all rode down to Pigeo Forge together. Once there, he helped us carry some of our bags up to our room, and then surprised us by asking if we would join them for dinner...which we did, before finally saying farewell and letting them return home.I do not know if I have ever met a nicer couple of people than Marvin and his wife. These kind people turned an awful situation into a good one, and I really can't say enough nice things about them. I only hope I can do a good deed like this for someone else down the road!
AMAZING CUSTOMER SERVICE! They were to me in no time. It was almost 10pm and raining yet the man never said a word about it he had my jeep unlocked in under 10 minutes! This is the only service I will be using from here out and definitely recommend it to anyone who needs the assistance. Pricing is also very reasonable!! Thank you guys so much!
They were great! I told them, good C/S is hard to find, and they treat their customers like family. I DEFINITELY recommend them, and would use them again.
They were very helpful and professional... I have used them before and have had no problem... and I will use them again if needed!!!
Highly recommended! Quick, professional, and friendly.