I bought a 2012 Silverado right before Christmas from "Andy", the man in charge of internet sales. After explaining to him that I was a retired GM mechanic he treated me like I worked for Morristown Chevprlet. It was a pleasure doing business with Andy! After telling him the HORRIBLE way we were treated at Mountain View Chevorlet in our home town of Chattanooga, my wife & I were told by Andy, "It's not my job to sell you a car, it's my job to get you in the car you want"! Without a doubt, we would travel back to Morristown to check with Andy BEFORE I bought another new car.
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I haven't bought a vehicle from this dealership but my husband and i own a trailblazer and recently had to replace a new parts so we had to contact the parts department of the dealership. The staff was very kind and Bart, the man that specifically helped us, was wonderful he seemed to take the extra time to make sure that we got the exact parts that we needed and we ordered them one day and received them the following day. I have absolutley nothing negative to say about the parts department at this dealership! They were wonderful! Thanks Bart!
05/13/2009 My husband and I recently bought a 2002 trailblazer from East Park Auto and we are thrilled. The process went perfectly and the salesman/owner was wonderful to us. He was very nice but did not pressure us in any way. After purchasing the vehicle, we had a minor problem with the transmission lines and they needed to be replaced. My husband and I called the dealership and the dealer was kind and reimbursed us for all the parts.Honestly, I couldn't have asked for a better vehicle for the price or a better experience!- Mrs. W.
I just purchased my third vehicle from Royston and once again received a fair deal and outstanding service. Additionally, I use their service department whenever anyone in my family needs their car serviced...from the standard oil change to more complicated fixes. The guys are always helpful, they make sure I'm comfortable if I have to wait and I don't feel they are trying to rip me off because I'm a woman. I highly recommend Royston.
The staff at Empire Rent-A-Car exceeded my expectations with their service and pricing. I originally contacted a nationally well known rental car company, but they weren't able to easily accommodate our request because of policies and procedures. I contacted Empire Rent-A-Car with the same situation, and they were happy to work with me. I highly recommend them and will most certainly use them again if we're in the area.
sales staff very professional. Working thru deal and agreed deal was very reasonable. Getting thru paperwork was kind of slow. Very happy with car, process, trade value, and sales staff. Somewhat and unexpected drove vehicle in our first rain event and wiper blades where completely worn out. I have since replaced. With it being certified and inspected I was a little surprised.
Its always good, I get greeted as I pull in and walked to the service writer's desk. They seem to be interested in what I think about the car and how its doing for me. Also I barley have time to watch a program on TV in the waiting are as they come get me so soon. I always feel like I have had the best service.
This is a very professionally run rental company that will do locate pickup with no charge, accepts what insurance companies pay, don't require a credit card, and have nice clean vehicles. If you make a reservation, you can be assured you will have a vehicle when you arrive to rent.
I WENT THERE TO BUY A TRUCK THEY HAD GREAT SELECTION AND HAS VERY HELPFUL AND FRIENDLY AND WORKED WITH U ANY WAY THEY COULD I GOT A GREAT DEAL ON A 1999 DODGE DAKOTA EXT CAB TRUCK IT RUNS AND LOOKS GREAT I SAY IF U WANT A GOOD CAR GO TO THEM THEM HAVE U IN ONE THE SAME DAY
We loved Elizabeth she went out of her way to be very helpful. She didn't stop at hello and stayed in touch with us until we found what we wanted. She was very informative and always had a smile. Thank You Elizabeth you will always be our first choice when buying a new car.