I got a Kenmore Elite washer on Fri. 5-8-15. Very happy with machine. First load of small laundry came out fine. After drying the clothes.They were cleaner than the laundry mat I was using.Second load I got an unbalance load error.I found the culprit, it was a very heavy when wet long sleeve shirt. I am very happy with their warranty policy.I would use them again.