They did an estimate for us on a commercial flooring job. The job was approved and we called them to arrange scheduling. They assured us on multiple phone calls that they would meet this deadline. After missing this deadline and making us look like idiots to our client, their response was, "I guess we aren't interested in the job then." Use this company at your own risk. You have been warned.
I had a horrible experience with Terry's carpet!!! While shopping around, I spoke with Terry & he promised that I would be "Nothing but Satisfied." Instead, I was disgusted with the work his "elderly" workers did. When I went to the store to complain to Terry, I asked him to come to my house & see the job his "men" did & he refused. They did not haul off my old carpeting & even left a bloody papertowel on top of the pile. I tried filing a complaint w the BBB but didn't get anywhere. I wasted $2500!!I was not home at the time of installation but my daughter was & said she heard the "men" talking about how they needed to hurry with this job to get to another one. Terry had told me it would take 2days for installation & they finished in less than one whole day. I'm sharing my story with everyone I know that needs flooring. I wish someone would have warned me & told me to use Bill Parker's Carpet.
I cant say enough about how Great the service was. Went in on a Fri afternoon, said he would call Mon 9 am at 9:05 he called, came out later that day to measure, I went back picked out what I wanted. Wed evening done. Kitchen and bath, tore out carpet in dining room and patched a place in living room. Good Job!!
Terry's installed some hardwood,and carpet.Did a Beautiful job I would recommend Terry"sFive Star job *****