I bought a 2012 Silverado right before Christmas from "Andy", the man in charge of internet sales. After explaining to him that I was a retired GM mechanic he treated me like I worked for Morristown Chevprlet. It was a pleasure doing business with Andy! After telling him the HORRIBLE way we were treated at Mountain View Chevorlet in our home town of Chattanooga, my wife & I were told by Andy, "It's not my job to sell you a car, it's my job to get you in the car you want"! Without a doubt, we would travel back to Morristown to check with Andy BEFORE I bought another new car.
I just purchased my third vehicle from Royston and once again received a fair deal and outstanding service. Additionally, I use their service department whenever anyone in my family needs their car serviced...from the standard oil change to more complicated fixes. The guys are always helpful, they make sure I'm comfortable if I have to wait and I don't feel they are trying to rip me off because I'm a woman. I highly recommend Royston.
The staff at Empire Rent-A-Car exceeded my expectations with their service and pricing. I originally contacted a nationally well known rental car company, but they weren't able to easily accommodate our request because of policies and procedures. I contacted Empire Rent-A-Car with the same situation, and they were happy to work with me. I highly recommend them and will most certainly use them again if we're in the area.
sales staff very professional. Working thru deal and agreed deal was very reasonable. Getting thru paperwork was kind of slow. Very happy with car, process, trade value, and sales staff. Somewhat and unexpected drove vehicle in our first rain event and wiper blades where completely worn out. I have since replaced. With it being certified and inspected I was a little surprised.
I had a great experience there. We bought a honda civic and love it. Its a local owned dealer and the salesman i think his name was Andrew was great. There was no pressure and a great price. I loved the fact that they didnt have those hidden fees everything was up front. Ill buy all my cars from there. Thanks Parkway
Its always good, I get greeted as I pull in and walked to the service writer's desk. They seem to be interested in what I think about the car and how its doing for me. Also I barley have time to watch a program on TV in the waiting are as they come get me so soon. I always feel like I have had the best service.
I bought a 2012 vw cc last Friday and went to have the oil changed there and they put the wrong oil in the car. The car calls for 5w40 fully synthetic for vw. It has a 2.o turbo gas engine. They put 5w40 fully synthetic for diesel trucks in it. Not happy! Will never do business with them again.
I'm Sorry about the confusion, but Parkway Auto Sales does not charge service fees or doc fees. We do sell service contracts or warrenties. That we tell the customer about up front. We try to communicate what you are paying for and take pride in the fact we do not charge any hise fees.
This is a very professionally run rental company that will do locate pickup with no charge, accepts what insurance companies pay, don't require a credit card, and have nice clean vehicles. If you make a reservation, you can be assured you will have a vehicle when you arrive to rent.
We loved Elizabeth she went out of her way to be very helpful. She didn't stop at hello and stayed in touch with us until we found what we wanted. She was very informative and always had a smile. Thank You Elizabeth you will always be our first choice when buying a new car.