Hired them to put in a gas fireplace with TV port...they never connected the wires to the TV port nor told me I had to do that myself...they showed up at ridiculous hours to finish work with out notifying me...then lied and said they left me a note..no note here.. When I scheduled a yearly maintenance , they "forgot" to put me on the schedule and then lied and told me the service man was stuck in traffic after I waited 3 hours for him to show up., he told me the truth...got a $50.00 gift card , but when I asked if I could use it on the replacement fan that I need for my fireplace, they said no, we want u to buy more things from our store. The batteries they use cheap and have to be immediately replaced. When I told them the problems I encountered, they did not own up to it or even say I'm sorry...I think this company does not care about their customers, only the thing they care about is themselves
Very knowing of what we needed for our pool and really great prices
Nasty customer service!! Karin the owner has dirty mouth and needs prayed for. She also talks badly about customers in front of other customers (example: She said she was going to go to one of this customer s house and take back what was not pay for and she would get it by whatever means she had to!) But on the other hand, I paid in cash for a whole pool package and she would not give me the remaining products (cheap solar cover and winter cover) which were due to me. Double standard don t you think? She must need the money really bad if she resorts to cheating her customers and cussing them out. RUDE! RUDE! RUDE! RUDE from day one. I don t know how they are still in business!