I got lots of good recommendations to go here but I was dissatisfied. I called ahead to see if they were busy and the man who answered the phone was very happy and said "Come right away, we are not busy and would love to take care of you!" When I got there, they had EIGHT ladies going but I didn't have to wait at all, which I really liked. My nail tech was "Christine" and I felt like she was too rough and was rushing me along. She rushed me to pick my color out, nearly beat my feet to a pulp and every time I started to relax she would heckle me to upsell her services. Her english wasn't very good either, so I kept feeling hesitant to say yes to anything, not knowing if I was committing to having another service! I came for a pedicure, she talked me into adding a manicure. The whole time she was doing my nails, she heckled me to have my eye brows done. In addition to that, I keep my nails rounded in shape and her idea of "shaping" was just filing the tops off straight. Last but not least, she clipped one of my cuticles too far and when it was bleeding and bleeding, she said, "Oh sorry, you just have really delicate hands." No, lady, you cut my stinkin' finger! I think I would have been pleased 100% if I'd had a different tech. She even said she was new to the business there so I'm not sure if she's gotten into the swing of things. It is a nice clean, relaxing place that didn't have a terrible chemical smell and didn't have a loud blaring TV!
I discovered Top Nails when I moved to Morgantown two years ago. I haven't had a reason to go anywhere else. The people are professional, polite and give top notch service. They are also honest. I accidentally left my wedding ring after a manicure and it was there waiting for me the next day. They know your name and let you be yourself. If you want to sit and read a book, they let you. If you want to talk about your kids, work or the soccer match, they let you. My only complaint is that it is almost too popular - word has gotten around about how great it is. Luckily, they run another place in town too which allows you to get the same great service. Prices are reasonable and place is clean. Do yourself a favor and try this place out. You will be glad you did.
I have stopped going to this establishment much to my dismay. I love the girl that does eyebrows. However, I cannot deal with the rude treatment of who I assume to be the "head male" . He is very rude if you do not carry cash, and demands that you only come back if you have cash to pay next time. He made me feel as though I was bothering him when I went to get a mani/pedi/eyebrow last week. He was eating lunch and watching soap operas and demanded to know if I wanted something after I signed in and sat down. The girls need to get rid of him, their business would be so much better.
Women workers are pleasant, but the male is very rude and short. He makes you feel as if you're bothering him when you go in there. They then procede to harass you to pay in cash. I noticed several other customers that were put off by this. I will not return.
They seem unsanitary. They never cleaned my hands or fingers even 1 time. Didn't wipe them any after filing them several times. They ask me to wash my hands once, for artificial nails. They also want you to pay and tip 'in cash',if possible.
Service was great. Gel polish lasted over 3 weeks without chipping. I went to a more expensive salon after them and regretted it. The polish chipped almost immediately. They provide good service and good product for a good price.
I have been going to the Salon for quite some time. I am very happy with the service and everyone is so friendly.They make me very proud of my nails because everyone there cares about their work!
NV nails is the best salon ever! I felt very very comfortable there. I just come to NV nail to do my nail.
awsome,exellent job,exellent service.highly recomended.