Yellow Cab

Couldn’t get a cab in Fairmont even if they weren’t driving around I called almost 2 hours ago and still no cab 🚕

Yellow Cab is now in Fairmont West Virginia 24 hours. They're usually early or on time. Occasionally they are late but that's because they're very busy and Fairmont.

I use them quite often sometimes there very quick and other times it might take an hour but I know they get busy so I just wait just as long as I get there safely that's what matters most

I have been using this cab service for about 3 years, give or take&within that time, the overall service has done nothing but decline horrendously. Im not typically one to complain about a company or write a bad review, let alone, write one at all, but this needed to be said&brought to others, especially management/business owners&fellow paying customers attention. Not only have i went from using this company daily to pretty much not at all..the last time was about a month ago, when i called an hour ahead of the time i needed picked up to schedule my pickup time extra early&still waited close to 2 hours, even after calling the dispatch back numerous times to find out the problem..but they're no excuse for that long of a wait regardless of the reason, yet, i sympathized&remained nice&friendly..anyways that was the first time i had used them in about 3/4 months, realizing why i hadn't used them in so long.. Anyways, thismorning i call them to ask for a cab from the suncrest town centre area to Brookhaven road in&back..that which immediately became clear to me was going to be a problem when the dispatcher became extremely rude towards me simply for answering his question when he asked if i was getting dropped off or returned, to which i answered like i just explained, only i wasnt able to finish responding because he rudely interrupted&cut me off by saying that he, nor any of his drivers on the clock had the time to wait for me at the location i request to be taken to, even though I had explained that i only had to run in&out, to which he interrupted me again, saying once more how no driver had the time for that&if i "just HAD to be returned, that i might as well be prepared for an hour or more wait" to which i respond by saying, "No, i dont want to waste any more of your precious time you are so short on, so ill call Motown Taxi like i should've done to begin with&normally do now, but my apologies for burdening you with my outrageously requested service."

Have been waiting over an hour and a half for a ride that was promised to be a pickup time in 20 min. Called back several times and pretty sure the guy who answered was drunk, very rude, and said they were "working on it." Now, I'm late for work. No wonder this company is failing miserably.

Terrible. Driver yelled at me infornt of my kids because he was in wrong spot. Called and complained the dispatch blamed me!!!!!

Horrible..called at 1043pm. Promised a cab in 30 min. Still waiting at 1211am. Tried to call but no answer quite a few times now.

I came for a campus visit and got the same driver, mark conte, both times I called. Great service! He was very polite and told me stories about wvu and got me to where I wanted to go very quickly.

Took them almost a hour to pick me up and when they finally did pick me up I had to walk half way across the parking lot and the driver called me and said very rudely what can u not see me and the fumes from the car were so strong they gave me a headache and the cab was in disgusting shape just all around rude and slow service

Wow - so if you are lucky enough to read the absolutely terrible reviews of this service that stretch over MANY YEARS before you try them, then you are fortunate. I flew into Morgantown and tried the yellow cab phone in the terminal. It rang and rang and rang. . . I tried again a few minutes later - same thing. I called the new taxi company in Morgantown - Motown Taxi - and I was in their cab and heading to my hotel in less than 20 minutes. This is a great example of market forces at work. I think it is a safe bet that yellow cab will be diminishing quite rapidly given its new competition.