What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
6030 University Towne Centre DriveMorgantown, WV 26501
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
I'm sure that when people look for reviews on an auto body shop, they are concerned about the quality of the repair work and not about whether this company will tow you unfairly or not. For me, the auto body shop did fairly good work. I walked in unannounced to ask for an estimate and the mechanic on duty dropped what he was doing to take care of me. It took less than 10 minutes. Then they kept my car for an extra 2 or 3 days to repair damage that couldn't be seen during the estimate. They contacted the appraiser for me and were pretty easy to work with. The only complaint i have is that I had to call them to schedule the day to bring my car in (once the parts were ordered). I was expecting them to contact me. Then I had to call them to check if my car was ready to be picked up. So, communicating with them wasn't ideal, but definitely wasn't a deal-breaker. Other than that they do very good work. If your car is damaged, these guys will not disappoint you. As for their towing service, I cannot comment.
Last week my wife brought her car to NTB for state inspection. 30 minutes later she came back to pick her car up. Then she was told they replaced one of headlight bulb without any notice by saying" you do not want to fail state inspection". What they charged for it was 5 Q X $8.5 for a labor, $17 for one headlight bulb and $7 for disposal. I know how expensive it is in this country. But i used to replace headlight bulb for my wife' s car by myself in 5 minutes. Before they replaced that, they should have asked her for replacement. Anyway, it is not so professional. I am not going to visit this company again.
Eldon is one of the kindest, most honest, and most thorough auto mechanics I've ever dealt with. Very easy to talk to and even helpful over the phone, giving suggestions about how to pinpoint my car issues before I bring the car in. He tracked down the tiny leak in my tire that other mechanics overlooked. He also found a little pebble hiding in the wheel that kept making a mysterious scraping noise. I've also had him replace my rotors, which he did in a timely manner at a fair cost. I highly recommend Eldon's auto, although you may have to wait a couple weeks for an appointment sometimes when he gets very busy.
The employees were friendly, but as soon as I walked in they had no record of the appointment that I had called to make the day before. Then, the price they quoted me on tires was $50 more per tire than anyone else in town. Also, they insisted I use the expensive Valvoline full synthetic oil when Valvoline clearly states on their website that nowadays switching back to less expensive conventional oil or synthetic blend does not cause problems. Next time I'm taking my car to a more honest establishment that doesn't mark up their prices so high. Save time and money and go somewhere else.
Performance Auto Body was recommended by my insurance company when I made a claim after a deer ran into the side of my car. They looked at the car first thing Monday morning, had the estimate to the insurance company and the parts ordered by Monday afternoon, and the car was fixed and ready to be picked up before they closed on Friday. The total cost of the repair was very reasonable and the car looks great. They were always polite on the phone and answered any questions I had about the repair process. I hope I never need auto body work again, but if I do I'll definitely go back.
These guys are very nice and efficient. I brought my SUV in not knowing what was needing fixed in order to get the back hatch button to work, and within minutes they had it figured out (and actually had the part in stock!). I had a 10am appointment, but arrived 15 minutes early. They took my vehicle in since they weren't busy and had the part replaced and my keys back in my hand by 10:20. They even cleaned the back glass for me! They are great, and I will definitely return for service. -- Polite, quick mechanics who actually care about your situation and want to help you!
I've had business multiple times with Auto Town Used Cars while I was an Engineering student at West Virginia University and I have absolutely nothing but great things to say about this place and its owner.The owner treats each one of his customers beautifully and goes above and beyond his job description. As a previous customer of Auto Town Used Cars, I can honestly tell you that the owner gentleman does NOT sell a car that he is not comfortable with, period. Highly recommended !
We just purchased our 3rd vehicle here our 1st was our 2002 Chrysler Town and Country.We still have it and drive it daily without any problems bought in 2011. Our 2nd we got 2 years later and had no problems until totaled due to a accident. We now have a 3rd car and are very happy with it. We was informed and provided with a car history with each purchase. Would recommend buying from Auto town.We will buy again and refer Vulcan to anyone that needs a car.
I'm not sure exactly who I dealt with, but the couple guys I met were very friendly and seem to genuinely enjoy their work. They're straight forward and provided meaningful feedback and open ears when I was trying to explain the issue I was having. If you ask what an approximate price would be for a part/labor they'll make sure they give you an honest and straight forward answer, without a hint of the usual evasiveness so many auto shops are rife with.
We bought our first car (93 Toyota Camry) from Volkan circa 1.5-2 years ago, and we have been grateful for this choice since then. Apart from the good trade, he has been quite helpful and a great assistant each time we contacted him for minor issues, via either taking care of the issue by himself, or taking the car to his trusted mechanic. I highly appreciate and recommend this dealer for those who seek true business and a great post-trade assistance.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.