Went to buy 3 small windows and was given a price double that from the price they gave me a few weeks ago (was $50 now $99 for the same window). Nonetheless I asked them to hold three small windows for me until Friday and gave the $100. I told her I was going to measure the space to see if they fit. The woman did not mention that if the windows were the wrong size I couldn't get my money back - but that is exactly what happened. Instead, she offered me "store credit". I told here there was nothing I needed from the store that costs $100.oo and said she should have told me that policy. She said it was written on a sig on the wall. I was going to buy my cabinets, sink and countertop there - and possibly a shower - which totaled over $1,500 - but instead - since they were greedy and kept my measly $100, I'll spend that money someplace else. I sold my "store credit" to a friend for $75.00 and the use of his saw for 3 months.
Koval Building Supply designed and installed our new kitchen, two bathrooms and a powder room. Jackie was very knowledgable about various products and applications and a delight to work with....I love how all the rooms came together. Now almost three years later I called to see if we could duplicate a bathroom vanity for another bathroom