What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
173 Greenbag RdMorgantown, WV 26505
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Morgantown area, turn to Safelite AutoGlass. Those in Morgantown…
1756 Mileground RoadMorgantown, WV 26508
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From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
370 Grafton RdMorgantown, WV 26508
Coupons & DealsOnline Special! Show this coupon to receive $25 off the purchase of any set of 4 new tires.
Great service, and they tell it like it is. I've taken my car there and asked them to do work on it to be told that I didn't need it. In other words…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Excellent service, great customer service overall I'm always pleased !! Everyone I know takes their cars there and they are pleased as well.
I can't evaluate their work since I don't know enough about car fixing, but in general they charge too much. They rip you off by overcharging parts and providing unnecessary services.
When I called about getting my van fixed, the person answering the phone was very pleasant and helpful! He told me who could tow it that would be the least amount of money, but still a reputable company. I could pay the towing bill with my total bill. Also, he looked at it within a day of getting it. I received a phone call before any work was completed. There were no surprises! I recommend this auto service!
This was not happened very recently, but I wanted to share my experience with this place with other people after I read other reviews. In my first visit, I went there for a state inspection. When they were checking my car in, they forgot to ask me about the registration card. Later on they pulled the car in, a staff was inside of my car and I was watching them. After about 15 minutes I figured out that they dug the inside drawers of my car, without asking me, and found my old registration documents from my previous home state and thought that my car has a fake registration. Note that they did not even asked me about the registration card at first! When they finally asked me about it I pulled it from my wallet and showed it. Then they found out that my car need new front joints and put a $1000 price to fix them. I canceled the inspection, went to somewhere else and made it fixed to half the price including the inspection. I never suggest this place to anyone, even for a basic oil change
STAY AWAY DO NOT HAVE YOUR CAR SERVICED HERE FOR ANYTHING THEY MEAN WELL BUT ARE INCOMPANT. Bought 4 tires almost one year ago which included one all wheel alignment within one year of purchase. I was impressed that they could align the car too. I took the car in to get tires rotated and balanced and then an alignment at this location : 411 sun rest towne center, Morgantown, WV. They rotated and balanced the tires and before they did the alignment I told the service manager that one of the tires was low on pressure by 10 lb. He says that is all checked when rotating tires and it will be fine. After the service I checked the tire pressure and is was still low. Took it back the next day and they said they found a metal object sticking in the tire so they fixed it. Then they aligned it again. I then drove the car home and around on the interstate with my family the next day. Upon checking the tire pressure it was 46 pounds. 40 is max. WARNING DO NOT GET OIL CHANGE OR ANY WORK DONE HERE.
Hopefully they battery better than they tire. Made an appointment for a Saturday, showed up and waited almost an hour before they told me there was a "snafu" and one of the tires came in wrong. The tire was reordered and a new appointment made foe the following Saturday while I was standing there. Fast forward one week, no record of my appointment and a mysterious "someone" had cancelled the tire order, and they couldn't seem to figure out where to find one. These were 17" tires for a subaru, I wasn't looking for a rubber unicorn. They gave up on figuring out how to make things right and offered no customer service unless you count the cup of coffee I got from their Keurig while I waited for no reason during the first visit.
I took my car there to get an oil change and they put the wrong size oil filter on it. 500 miles later my oil light came on and I thought something was wrong with the car but it ended up being the filter was a third of the size it was supposed to be
I went there for an oil change. They drained everything but never filled anything back up. I brought it to their attention that i had been watching and knew they didnt. The mechanic denied it. I took the manager to my car with me and he apologized profusely as he filled up my fluids. He gave it to me for free and a card for the next one free. Ugh no. I left and went to my dealership and had them check all the fluids. Sad excuse for a company. I would not recommend anyone ever go there.
Absolutely disgusted by the service I received here. I took my car here in the fall for an oil change & received two pages of things that needed attention immediately, totaling nearly $3,000. I took it to my dealer, and while there were some wear & tear issues such as new brakes, I didn't need nearly what they claimed & my bill ended up being less than $1,000 at the dealer. Took it back at the beginning of March for an oil change & state inspection against my better judgment. They wouldn't pass it for inspection & claimed the dealer had made multiple mistakes on my car. I since had it checked twice at two different garages & they found nothing wrong with my car & passed it for inspection. This place clearly takes advantage of women & it's sad because not everyone may know to get a second opinion. Don't take your car here.
Arrogant, poor service. Tree weeks to do a three day job and they messed it up. Parts fell off the car the second time it was driven and they refused to accept responsibility. AVOID!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.