In mybook® Services Collection (edit)

Added to your services collection.
Removed from mybook!

We took this business out of your services collection.

Hours
Do you know the hours for this business?
Extra Phones

Phone: (828) 475-1290

Category
Beauty Salons

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Richard G.

01/02/2016

Overall

Today on Saturday, I visited a local Smart Cuts location in Morganton Heights Shopping Center. I was shocked when I first entered about 11:20 am, and NO one "greeted" me or asked me anything. I waited for about 45 minutes, and watched other customers get "called" to get service, while I sat obviously waiting for a haircut. After waiting about an hour, I walked out, and drove to the opposite side if the shopping center, where I walked into Great Clips, and within 5 minutes, I received service, and got a haircut. I was totally " shocked" at the lack of customer service at Smart Cuts. I had visited this Smart Cuts location several times since it opened for business, but today was different. I did however get superior service at Great Clips, and they even accepted my coupon for a $ 6.99 haircut that I had planned to use at Smart Cuts. So I guess I will visit Great Clips from now on, since Great Clips VALUES customers and greets people when they enter the front door !



After all, customers are the reason you are open for business, Smart Cuts.



Richard Garrison



Morganton, NC. 28655



bigdawgannouncer@gmail.com