This is a GREAT fast food restaurant. I just love it! We go once a month and we're never disappointed.
This is the first Panda Express I've ever been to. The place was kind of hard to find. It's not a separate building facing the road, but part of a shopping plaza. So if you are lazy and like to go through the drive thru when you buy your food, then you should not go to this store location. (I believe there is another one on Day street?)The inside of the restaurant was nice and clean. The cashier was friendly and greeted me when I walked in.I ordered a two entree plate of chow mein, kung pao chicken and mushroom chicken. I had actually wanted to try out the eggplant tofu entree that was listed on the restaurant chain's website, but this location did not have the entree when I came by.I thought the portions were pretty fair for the price I paid ($6.73).I liked the mushroom chicken, though the cooked cucumber slices in it had a kind of unappetizing-looking, congealed substance (Snot-like) look to it. They still tasted good to me, but the apperance of the cucumbers might irk some. The entree had plenty of chicken and mushrooms with some cucmbers.The kung pao chicken was alright. I like spicy foods, but I didn't really like the spicy taste it had. The entree also had a good amount of chicken, cucumber pieces, and red bell pepper pieces along with some pieces of hot peppers and peanuts.The chow mein was different from the chow mein I've had at other restaurants. The noodles were a thinner type and very crinkley. The noodles were also somewhat dry and chewy. There was a fair amount of vegetables in this. (Thinly sliced cabbage, celery and onions I think?)
The worst service ever. They are rude and the Manger Marcela is the rudest of all. After getting home only to discover my order was wrong, I drove back to the restaurant and was told the chicken will be ready in 42 minutes. I asked if I could as least get a refund since I had to wait and hour and she told me, no I'll give you a large side. I'm like really??? I have to wait dang near an hour for my food because of your error and all you can offer me is a $3.00 side? I told her I was going to make a complaint and she said " go ahead, they're not going to do anything about it". My mother warned me not to go to this store and she was correct, They make you feel like there doing you a favor. Horrible
Very slow! Not very much customer service
This is my second time coming to this location and both times my meat was cold and in small portions. I have purchased the works bowl and plate at times where I was one of 4 people in the restaurant and they still took time "cooking" my cold meat. Don't bother contacting them, I never got a response back several months ago. I love flame broiler but this place might be the worst.
This is the dirtiest Jack-in-the-Box I have ever seen, trash on the floor, all the tables were dirty and the soda fountain had spilled soda everywhere.
my large fries were only half full, and my burgers were cold (i only live across the street) and when I try to call and let them know, no one answers the phone. Very disappointing.
Yumm, Yumm and yumm. Great service too,.