CHRIS, THANKS FOR YOUR EXCELLENT CUSTOMER SERVICE. I APPRECIATE YOUR HELP WHEN WE WERE STRANDEDYOU ROCKBTW MY SON SAID, "YOU THE MAN".
Fan belt broke on my rental. The mechanic they sent out (rick) was very professional and reassuring. Even gave me some water after seating there for awhile. Finally got my unit fixed in a timely manner. Thank you BIT for your professionalism. Jordan
Very rude and unprofessional...the General manager at the store was very rude. we rented out a truck and we were told from two different representatives that we could not return the truck on Christmas but we won't be charged if we turn it in on the next day. so we didn't turn it in until after Christmas and they charged us and said that we would have to pay and the general manager made us feel like we were crooks, she argued with me I made it seem like I lied. I was surprised when she said she was the general manager!