This is the worst vet clinic ever. Unprofessional staff, they are unorganized, and the place is filthy. I regret coming here. I had to leave my dog overnight and I came at 830 am to pick her up and they said they won't release her till 10am. The woman at the front desk has a really bad attitude. This is not just a dog. She's my baby and I feel like I did her wrong by bringing her to this dump!
105 W Central AveSan Bernardino, CA 92408
939 W 40th StSan Bernardino, CA 92407
From Business: At VCA, your pet's health is our top priority and excellent service is our goal. We treat each pet knowing it is an extension of your family. Our dedicated staff …
10 W 7th StUpland, CA 91786
From Business: IVEPC is open when other veterinary hospitals are closed , such as evenings, weekends and all Major holidays. IVEPC is open when other veterinary hospitals are cl…
2828 Campus PkwyRiverside, CA 92507
From Business: Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physic…
Got a new kitty with respiratory issues and the rescue recommended this place. Had to get there at 8am to sign in and then had to come back at 930am (as they dont see anyone before 10am). The vet tech Val was awesome. The vet, has very broken english and hard to understand. He wanted to do xray and bloodwork. Tlhe said they were busy so if we could leave our kitty there until 630pm. So paid $300 for the xray, bloodwork and antibiotics and left. We came back at 630pm. They had not done anything. They also said yeah we dont know when we will get to your cat. Could be hours. We waited til 730pm then demanded either the xray and bloodwork and meds be done or give us our kitty and a refund. Suddenly within minutes they found time to do everything they had all day to do.(mind you we had been the first people there in the morning.) Oh! And the best part, they called a lady who had been waiting almost as long as us and tries to give her our cat!!!! This place was so disorganized. No one seemed to know what they were doing, who was doing what, or what had even been done to the animals. One vet tech just stood there eating a lollipop instead of helping. Then after everything they tried to say i hadnt paid. Luckilly i still had the receipt in my pocket and showed them. The place is dirty, the staff rude....it is seriously community hospital for animals. I WILL NOT BE BACK
This place was sketchy . The waiting room is dirty and very small. 5/10 on cleanliness . He was very plane and simple but found the problem 8/10 . And I came in with $200.00 in hand and told him to please work with me on price and I got to see my dogs X-rays, wrapped, and medication for under my budge . Not the best place deffiently a hole in the wall but if you in a dier emergency totally take your chances here .
We have been taking our pets to Dr. Ontiveros for over seven years and I have never experienced any of the rudeness reported by other reviewers. She has always been kind, thorough and has taken care of our pets with gentle care. When our papillon became ill with cancer, she told us straight up that she was not an expert in this area and referred us to a veterinary oncologist. The oncologist stated our only option was to try radiation treatments that were very expensive with no guarantee her longevity would be extended by more than a year. When you love your pets, as we do, you often weigh the cost of treatment versus extending your pets life. We sought Dr. Ontiveros' opinion in our decision to end our pets pain and suffering and not extend her pain doing treatment that would not give her much more time. Dr. Ontiveros never pushed us to do unnecessary treatment, but sat and listened to us, and gave us the support we needed in following through with our decision to euthanize our beautiful little dog. We have had four dogs under her care and could not ask for a better veterinarian. In fact, we will only make our appointments with her. Her office stay is great as well. I believe that when you treat people with respect you receive it back ten fold.
worst place to take your pet they practically killed my dod he supposedly had a broken jaw they operated on him like 4 times my dog never heal from his jaw and he knew he was not going to get better all that thief wanted was my money my dog also had a tummor removed and never told me the results I hate this place please people dont trust this money thirsty guy and dont trust the staff either they are aslo lairs.
Dr. Heather Ontieros DVM. After my dog vomited all her food twice the doctor continued with 4 blood glucose test and use the used the faulty result to adjusted her medicine dose. I pay for 92 dollar test and one test before she vomited. I for credit for the other four test in a couple weeks for a more accurate medicine adjustment but she refused. This doctor is always pushing all of kinds of test and fea poisons with not needed. She doe not listen to the customer and talks over the customer. Avoid this vet at all cost. It all about the money with her.
I haven't used this vet yet, although I believe it should state that this office is for appointments only! So don't waste your time if you have an emergency!
Took my baby to this vet and it was dirty.. Smelled of urin .. Waited about 30 min to get Medicine and pay. Dr.didnt give me any options only suggested surgery for my dogs ACL.. After doing research.. I found if you limit exercise .. And movement on the leg it CAN heal on its own without the need of surgery. I do not recommend going to this place.
I got a cat from the pound. It was sick with a cold. They gave me some antibiotics and treated me like a five year old. The cat is doing worse after almost a week, and although I could take it back to them "Free," I'm taking her to Dr. Park this morning. Why? Because there is a BIG difference in care! Dr. Park has saved and cared for my pets for over 5 years now, and If he had seen this kitty a week ago she still would not be suffering and losing weight! Dr. Park is affordable, caring and proficient. I would rather wate at Dr. Parks and receive good quality care for my time and money than waste my time, money, and endanger my pets health by going anywhere else!
SHOCKED!!!!! I am shocked and appalled at the same time, that anyone would give anything under a four star for this facility!? For one thing, If you can't afford to care for your animal you have no business having one! Animals are very much like children (only cheaper) in many ways! They require maintenance! First shots,good diet and exercise, discipline and love. I have no doubt anything less than four stars is this facility being confused with the Sunnymead Veterinary CLINIC across the street, that facility shares the same name and the doctor across the street Dr.Park is in no way any comparison to Dr Huang, or ANY of the doctors at the SUNNYMEAD ANIMAL HOSPITAL! Two things any smart consumer should know.1) Hospital and CLINIC- Is like the difference between using a power tool and a screwdriver!?2) DO YOUR RESEARCH-Before researching the Inland Empire magazine for the top ratings! I made the mistake of going across the street to the Sunnymead Animal CLINIC to see Dr.Park, what I witnessed was nothing short of barbaric! Its a visual I had hoped to forget! Sure the prices might be better!? I didn't stay long enough to find out! but how sterile is it? I sat with my husband and witnessed thirteen dogs "THIRTEEN" All laid out on the floor, and all pointed in the same direction with an industrial fan on them, as I peeked out to see where this Doctor (If you could call him that) was, I peered around the corner and witnessed a technician handing a puppy to the vet in mid air, legs wide open and the effects of the anesthesia just kicking in! I couldn't watch past the the scalpel and just couldn't believe what I had just witnessed, I went back in the room and sat with my husband, as we sat there waiting some of those puppies laid out on that floor started waking up, crying and confused, not one staff member reached down to comfort them! they had no problems stepping over them though to get a quick vaccine loaded though!So if it's high cost that bother you and you don't care how your animal is treated,,,,,,,by all means go to The SUNNYMEAD ANIMAL CLINIC across the street in that little mini building, nothing like introducing your new puppy/child to nothing but pain and horror!!! SUNNYMEAD ANIMAL HOSPITAL- Is hands down the best I've seen! From Orange County to Riverside County!!! The vets are what any true animal lover seeks in finding Top Notch! And the staff is simply like a breath of fresh air! They each have such Wonderful people skills in making sure your every need is tended to, if the doctors not available they will make sure they contact you at their earliest convince, They are knowledgable, educated and a pleasure doing business with.I do my research on everything,I'm the definition of consumer reports putting it lightly, weather it's buying the best power tool or looking for the best Dentist! I USE COMMON SENSE and find the best there is out there, That's how I found my family physician of over twenty plus years,my outstanding Dentist, etc... I make wise decisions and do my research, when in doubt I look in The Inland Empire magazine! If I want top rate and care if a non sterile instrument is being used on my precious family member by paying the extra ten bucks, to me it's ALWAYS worth it! sometimes it's even less, check it out and do the RESEARCH yourself, and you will find The Sunnymead animal hospitals rates are beyond VERY good.I travel a long way too to see our vet Dr. Huang, not because I share the same interest, or we both like the color green or we come from the same country! I travel the distance because he has come that distance for my animals every time they've needed THE BEST CARE! He is young and continues to educate himself as with most the staff their, that's important to me that I trust His Professional opinion and any other Doctors at that facility! ���� "Folks will know how large your soul is, By the way you treat a dog!"����❤️ Charles F. Doran