Well, how they stay in business is beyond me. Unprofessional, disrespectful, rude, and untruthful. After reading the reviews on this business and you take your business there, do not be surprised when you are disappointed with your experience. SHAME on themIf I could give them a negative number, I would do so. LG III
Jimmy and the Power Outlet went way above and beyond to help me with warranty and non warranty repairs on a zero turn mower I had bought at Home Depot, which was nothing but trouble. After 5 years, I knew I had to buy a different mower, and wanted to get it from The Power Outlet since they had done such a great job on service for me. Jimmy helped me picked out the mower best suited to my needs and budget. He has more knowledge about the pros and cons of mowers from anyone I have spoken to, and sold me the best mower he could, not the most expensive. I got what I know to be a very good deal from Jimmy, and he even is going to repair and sell my old mower for me. No one likes to pay for repairs, but you get an honest place you can trust to do their best for you at a fair price. That's not easy to find these days.
Never had bad service from Power outlet. Buy all my stuff from these guys and any trouble I may have they fix it. This is a busy place they fix all the commercial lawn service mowers I see them there all the time. I believe most homeowners should have service done in the off season instead of waiting mid summer and the last second to have it looked at, Then want it right now. I'm sure some people might have not liked the service since no company will ever make 100% happy but in my book their the best out there.
I have ALWAYS been treated wonderfully by the owner and his staff, the owner is so knowledgeable, and has treated me with such kindness. I have seen him go out of his way to help people, I saw him go get a chair for a gentleman who had a hard time walking up to the counter, he ended up needing a tire for his mower, so Jim got it for him, brought it out to his truck, n put it on for him right there in the parking lot!
Wow - I have never seen service department as clean and organized as the one here. Thx for fixing my mower on time and under budget. My hat is off to Jim and his whole team for building a world class organization right here in the Lake Norman area!
I purchased a used Husqvarna CZ4815 mower from James. James was great to work wit and everyone I have talked to has been great. I am very happy with the service, it's always a reasonable price. I would highly recommend these guys for a a new machine or service.
No shortcuts good quality mechanics best prices around. Glad I stopped in to purchase my zero turn lawn mower. Thanks Jim very happy customer here.
It is true that you really don't know how good a company is until something goes wrong. I purchased a piece of equipment and due to a miscommunication having nothing to do with Power Outlet of Mooresville, I needed to exchange my purchase. Jim, the owner, and Steve, both made this experience pleasant - They were polite and professional above and beyond what I expected. I appreciate their prompt attention to my needs and will recommend them to anyone needing their products or services.
I have had a very good experience at the Power Outlet Store. I bought a lawn mower from them and the service has been excellent. I recently went back and purchased a leaf blower. I do believe sometimes the price is slightly higher than some of the other retail stores, but the quality of the product is excellent and most of all I want to buy my lawn equipment from someone who has a service department. Thank you for your outstanding service and attention to detail.
The Power Outlet in Mooresville is awesome, I have personally bought parts there several times in the past 3 years, they have always had the parts I've needed which have gotten me out of several binds and enabled me to get my mowing done. Thank You again Power Outlet.