I have been going there for years and I really like it. Mike always says hi to me and remembers my name. He even greets me when I just go to do some shopping at Walmart. I have worked as a nail tech and have seen some comments here that are unfounded because of the lack of education on how "artificial nails" work with the "Natural nail bed." Before you start with artificial nails please educate yourself so that you know what to expect with your own natural nails. Complaining on here without doing your research makes you look ignorant ! - Trudie
I have been going here for a while I spend a lot of money here I'm always patient they always have me waiting or charge me different prices just because my nails are a little longer that's the excuse but other people have similar length and are paying regular price. They treat me different from other customers there extra friendly to them and will stop doing my nails to go arch eyebrows or something but I never complained until Mike started acting rude towards me because I guess he doesn't want to be bothered with my nails. When it's time for a new set they are in a hurry so instead of letting my nails soak they are ripping them off damaging my nail but I thinking there professionals so maybe that's the best way I guess. Then they have inexperienced workers who are playing over your nails and can't even do nails correctly or get the length and shape the same���� But this takes the cake I go in one evening asking for a new set they were a little busy so Mike gets mad at me or have a frustrated look cause I came and there tryna get me to come tomorrow but it's my birthday in a few days so I wanted to get my nails done early but since they were so pushy I just called around and went somewhere else to get my nails taken off and a new set I get to the other shop the guy is looking at my nails and says you have fungus really bad your nails are really bad if you don't get them treated now you want have any nails soon my face dropped! So regal nails has been doing my nails taking my money and never mentioned I had a nail fungus on majority of my nails, when he took my nails off my nails where basically cracked nail was soooo damaged but I thought about when Helen did my nails last she put glue directly on my nails and a brown bubble formed instantly she acted like it wasn't important because she wanted my money but I kept asking does it suppose to do that she like yeah it's fine smiling in my face knowing my nails where infected. Now I gotta see a doctor! They don't care
Less than 1 star!! Got turned away at 7pm for a pedicure when the "open" light was on and the door hours said till 7:30. They were rude and they asked if anyone want to do a pedicure and guess no one did and was turned away. Very rude! Never go again!! 2nd time they have posted wrong hours and not honored it.
I just got my nails done here, gel manicure. They have a good collection of colors for gel. I got a pretty coral for holiday. They made me remember how pretty it looks to have nice, freshly painted nails! My manicurist did an excellent job, very detail oriented and professional. The ambiance here is lovely, it's a cozy shop. Very posh indeed.
Wonderful first experience. Nice quiet environment without a lot of chatter among staff. Very professional asking constantly if you're comfortable, would you like a drink, is the massage helping you to relax...Looking forward o my day experience with them!
Ronald is Awesome but so is everyone there! Awesome nail salon! They are talkative and can get you in and out!
Fantastic customer service, relaxing atmosphere. Always ready to accommodate, nothing too much trouble.
I've been here multiple times and am always happy, no matter if Kim or her husband does my pedicure. The salon itself has a relaxing atmosphere and they really have great customer service. They always offer something to drink and make sure I'm comfortable. Plus, the hot stones used during the pedicure are awesome!
I love this place. I am sitting in the chair doing the review right now. They were very attentive and the massage was great. And they are open on Sundays. I will be coming back.
Never go to this place again, I used to go there all the time, Today, was my last trip ever. Ladies make sure you ask prices first, I had a regular fill in and gel polish, m the Polish alone was twenty dollars, it was to late my bill for a fill in and polish was forty dollars, I pay twenty five for that somewhere else, Jon, did my nails, he was indeed very rude to me the whole time and felt very uncomfortable as it went on.. I have not been there for a year because before I had appointment and before me they took two walk ins before me .They are very rude and I can't believe how they treat people, For Lisa and Jon, the owners I believe uou need to learn customer service skills, you owe me an apology but I am sure I want get one, don't worry I know a lot of people in Mooresville N.C. and I will pass the word along , you robbed me today, and I am very angry, with you service, please people be aware!!! NEVER GO TO THIS PLACE THANKS YOU LISA AND JON,