Staff very friendly and attentive, got a Hundai Sonata which was a nicer car than requested for my week long vacation, office was very busy but all customers we're expeditiously attended to. Overheard a phone conversation between staff and a customer that car inventory was very low so felt lucky they had my car ready for me. So got on the road and noticed an odor probably some spray to cover up cigarette smell but did not want to go back and complain since they probably would not have another car and if so it may be smaller. So I opened the windows and left them open overnight hoping the smell would go away. It did not and entire trip was plagued with listening to my wife complain about why we didn't take one of our cars and she was coughing, complained of headaches and was generally miserable. Lesson learned, if the car stinks request another or walk away.
Friendly staff and service but then2 cars I have rented from this location have smelled horrible....like smoke!! It clearly states no smoking in these vehicles yet they smelled like old smoke. Not pleasant.
Love this place! Mr. Cox was wonderful and helpful and the vehicle was top of the line!