Horribly ran business! Staff is horrible especially the Manager & that is probably why the rest of the staff has horrible work ethic too! It's worth it to pay a little more per item & go somewhere that cares about your clothes and the job they do. If it wasn't for their low prices they definitely wouldn't be in business but taking your clothes there is like a roll of the dice and you never know what kind of job they'll do. I believe there was one lady who worked there that actually cared about her job,etc but she has left now and so have I as a Customer.
HORRIBLE!!!!! I just moved to town. I took in seven items. Four of the items I got back still had spots remaining and new burn marks not previously there. I brought it to the attention of Simone who immediately began to argue with me. She then told me "you have an attitude. I am not doing anything for you. See the manager on Monday." As she was saying this, she crumpled up the supposedly dry-cleaned clothes and threw them back at me as she kept repeating "I'm not doing anything for you. Why do companies hire people like this. If employees hate their jobs that much, quit!!! I may be forced to file a lawsuit against the cleaners for ruining my clothes. STAY AWAY! STAY FAR FAR AWAY!
Not a fan... I've given them numerous tries too. Had issues of items not being ready when they were supposed to be. The employees seem annoyed every time I call in. We sent something there to get pressed for an event, and had to hustle to iron it ourselves as it looked almost worse than it was when we originally dropped it off. Will not be going back.
The manager is very unprofessional and rude. They put a button on a pair of pants that has a hook without even asking us. Unfortunately, it completely changed the fit of the pants and, therefore the pants were ruined. When we addressed it with the owner her reply was "it's just a pair of pants, why are you so worried about is?". She did not see why she should replace. Very shocking since her business is clothes. I would not recommend them!
Very pleasant management; always has clothes ready on time.