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I witnessed there horrible treatment of an animal being groomed. The employee acted frustrated and put out that a small dog was screaming and yelping every time she yanked his leg up too high to shave underneath. She grabbed its snout & smashed it shut while yelling at the dog to "stooooop!!" The did this several times and was very rough with this small dog. The gentleman at the cash register did not seem to care about this horrid treatment. I see reviews that Shannon is great, & I don't know if it was her or one of her employees-but if it wasn't her, the employees that she chooses to hire reflect on her.I would not EVER recommend or bring my dog to this establishment while they treat animals that way. :(
Very Unprofessional! Nobody knows whats going on. Filthy, poop & Urine on the floor. I only took my dog for a nail trim and she was attacked by 6 little rat dogs when they walked her back, they seemed to belong to the workers. I tried to express my concerns on their facebook page (unable to post there for some reason) and couldnt believe the filthy language on the businesses page!! I should have looked there first and would have known better.
I've been taking my Yorkie to the Fluffy Puppy for years, he loves to go and always gets excited when we say "fluffy puppy" around him. They do a great job and do exactly what I ask. I know he is treated well and loved there, they genuinely love what they do. He always comes out looking great! I recommend them to everyone.
I have followed Shannon since she first started grooming my Bichon years ago when she worked for another grooming salon. She treats my old, broken down, grouchy Missy Girl like a princess (even after she pooped on her table and bit her finger breaking a nail!) Everyone at the shop is always super friendly and Missy always looks like a princess when she leaves with her special hand made bows and ribbons!! I'll never take my pup anywhere else. Ever!
IF I COULD GIVE THEM A NEGATIVE REVIEW I WOULD. THEY DIDN'T DO ANYTHING, ****AT ALL*****, KEPT HIM LESS THAN AN HOUR AND CHARGED ME 35.00. I HAVE LUPUS AND SOMETIMES I'M IN WHAT IS CALLED A LUPUS FOG AND DON'T FUNCTION VERY WELL, BUT JUST BECAUSE I'M DISABLED (LEGALLY) DOESN'T GIVE THE RIGHT TO TAKE ADVANAGE OF ME AND MY DOG. *******************I'M TURNING "THE FLUFFY PUPPY" INTO THE BBB OF CENTRAL OKLAHOMA************ MAYBE THIS WILL STOP THEIR DISHONEST PRACTICES. IF I COULD GIVE A NEGATIVE RATING IT WOULD BE A -10.
I will not come back to this place. Yes the prices are reasonable. However, they had my two schnauzers for 6 hours. They were asked to shave them and trim their faces very short, trim there nails and brush their teeth. There faces were not cut short and it doesn't look like they even touched there nails. On top of that, their was very choppy.I will be going back to my old groomer even though she is 10 miles away.
If you need a groomer that is experienced then Shannon at the Fluffy Puppy is the one that you are looking for. She has a genuine concern for my dogs and ensures that they not only look their best, but that they are well cared for while in her shop. I also love the fact that she works with various pet rescue groups, by hosting adoption fares and by assisting them with grooming and bathing rescues, so they will look their best and have a better chance at being adopted. She always does a great job on my dogs and I will continue to use the Fluffy Puppy.