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Capitol City Buick GMC

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(8 Reviews)

1162 US Route 2, Montpelier, VT 05602

(800) 691-3894

OPEN NOW
Today: 8:00 am - 6:00 pm
12
YEARS
IN BUSINESS
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BBB Rating
A+
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Hours

Regular Hours

Extra Phones

Phone: (802) 779-0315

Brands
Buick
Other Email

Categories
New Car Dealers, Used Car Dealers, Auto Repair & Service, Tire Dealers, Automobile Diagnostic Service

COUPONS & DEALS

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Reviews

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Amy L.

09/23/2016

Overall

Had a great experience working with Joe Lee. Very personal and easy to work with. I'll definitely go back and buy another vehicle from him in the future. Would highly recommend him to anyone.

Steve S.

01/31/2016

Overall

Dishonest people. I cannot urge you enough to avoid these jerks. Go to another dealership that will treat you with some respect. I wish I could give them a negative star rating.

Susan B.

06/04/2015

Overall

They talked my son into buying a truck he can't afford and gave him hardly nothing for his VW ..They just rolled everything money still owed on VW into an outrageous loan. The truck is bare bones. Stay away or they will screw you over too!

Jane C.

04/16/2014

Overall

Stay away from these people! My husband and I went to Capitol City GMC to buy a vehicle as we had gone to them for years to have our vehicles service. We were told we could only receive the rebates and incentives that were being offered at the time if we took the higher rate financing available through GMC. We asked if there other options available more than once and were told no. They told us to keep the loan for three months and then just refinance. I found out from another GMC dealer that they don't get their percentage unless we keep the loan for 3 months. When we confronted the general manager Ed Farr he was very rude and lied and said we were offered other options. Long story short, not honest people so beware if you choose to deal with them. Apparently they only care about the quick sale and not about repeat business. This was the worst car buying experience ever!

Overall
Capitol City Kia is the WORST ...

Capitol City Kia is the WORST car dealership i've ever been to. They treat you like a king when you are first there to look at and buy cars, but once your name is signed that all goes away. They trick you into buying a vehicle you can't afford, and LIE like CRAZY!!! They told me I would be getting $1000 for a trade in value on my car (even though it was worth way more!), and then when I looked at the paperwork later it said they only gave me $100.00 toward the new car!!!!! I was ENRAGED! I am currently speaking with various dealership associations, and hoping to give this car back!!! IT's also a piece of junk and parts are also already breaking when it's a 2013 vehicle I JUST BOUGHT a FEW MONTHS AGO!!! DO NOT GO HERE! I only gave it a 1 star rating because their was no 0 stars!

bmcmullen

06/24/2011

Provided by Citysearch - 
Overall
Liars and thieves

Bought a 1 year old used car from these clowns less than a year ago and during a routine maintenance visit to my local dealer they poiinted out that the poor repainting of the front of the car was coming off and asked if I wanted it done right. I said, what repainting? They showed me where the car had been oversprayed and said it wasn't covered under my warranty.

I conacted my Ed Farr, and he was less than cordial, actually hanging up on me. I reached out to the BBB of VT and the VT Consumer Assistance Program (both of which can do nothing) with no satisfactory response from Capitol City.

If I lived in VT, I'd take them to small claims court. This appears to be a recurring theme with these guys. Isn't there some agency that can put a stop to this illegal activity? This company apparently does this on a routine basis.

Guest902

06/17/2011

Provided by Citysearch - 
Overall
LIARS

I purchased a vehicle from Ed Farr at Capitol City Auto Mart in Berlin, VT. I was told everything that I wanted to hear and I was treated like gold before the sale. Once the sale was complete and Mr Farr had his money, it was like Dr Jekyll and Mr Hyde. It became apparent that there was an issue with my vehicle, but Mr Farr could not care less. I will never purchase another GM vehicle thanks to this dealership. They treat people like dirt.

John doe jr jjjjjjjj

06/15/2011

Provided by Citysearch - 
Overall
Capitol city will lie to you

I perches a truck from them two months back and have had nothing but problems. they will promise you things and then blatantly lie to you. very bad service. will tell you any thing to get you to buy and once you sign it is over.

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