Capitol City Buick GMC
1162 US Route 2, Montpelier, VT 05602
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Stay away from these people! My husband and I went to Capitol City GMC to buy a vehicle as we had gone to them for years to have our vehicles service. We were told we could only receive the rebates and incentives that were being offered at the time if we took the higher rate financing available through GMC. We asked if there other options available more than once and were told no. They told us to keep the loan for three months and then just refinance. I found out from another GMC dealer that they don't get their percentage unless we keep the loan for 3 months. When we confronted the general manager Ed Farr he was very rude and lied and said we were offered other options. Long story short, not honest people so beware if you choose to deal with them. Apparently they only care about the quick sale and not about repeat business. This was the worst car buying experience ever!
Capitol City Kia is the WORST car dealership i've ever been to. They treat you like a king when you are first there to look at and buy cars, but once your name is signed that all goes away. They trick you into buying a vehicle you can't afford, and LIE like CRAZY!!! They told me I would be getting $1000 for a trade in value on my car (even though it was worth way more!), and then when I looked at the paperwork later it said they only gave me $100.00 toward the new car!!!!! I was ENRAGED! I am currently speaking with various dealership associations, and hoping to give this car back!!! IT's also a piece of junk and parts are also already breaking when it's a 2013 vehicle I JUST BOUGHT a FEW MONTHS AGO!!! DO NOT GO HERE! I only gave it a 1 star rating because their was no 0 stars!
06/24/2011Provided by Citysearch -
Bought a 1 year old used car from these clowns less than a year ago and during a routine maintenance visit to my local dealer they poiinted out that the poor repainting of the front of the car was coming off and asked if I wanted it done right. I said, what repainting? They showed me where the car had been oversprayed and said it wasn't covered under my warranty.
I conacted my Ed Farr, and he was less than cordial, actually hanging up on me. I reached out to the BBB of VT and the VT Consumer Assistance Program (both of which can do nothing) with no satisfactory response from Capitol City.
If I lived in VT, I'd take them to small claims court. This appears to be a recurring theme with these guys. Isn't there some agency that can put a stop to this illegal activity? This company apparently does this on a routine basis.
06/17/2011Provided by Citysearch -
I purchased a vehicle from Ed Farr at Capitol City Auto Mart in Berlin, VT. I was told everything that I wanted to hear and I was treated like gold before the sale. Once the sale was complete and Mr Farr had his money, it was like Dr Jekyll and Mr Hyde. It became apparent that there was an issue with my vehicle, but Mr Farr could not care less. I will never purchase another GM vehicle thanks to this dealership. They treat people like dirt.