Lakeside Veterinary Service - Martha Hawksworth DVMAdd to Favorites
Saved to Favorites
I will never ever take my precious labradors here again. I am bawling. I called this morning when my dog's ear inflated like a balloon. The staff put me on hold four times with my infant son bawling in the background, wouldn't see us because "of a booked solid day" and wouldn't offer me any options of where to go or what to do! When I started crying and demanding some options, SHE HUNG UP ON ME!?!??! HUNG UP!?!?! I am an upset dog mom and she hangs up on me! I will tell everyone I know how horrible the staff at this office is to their patients' owners. Bawling uncontrollably with no idea what to do. Horrible :( If only I could give ZERO stars. What should have happened? Ask me to send a photo, refer me to someone who can drain it, squeeze me in for two minutes so Dr. can actually tell me what it is and if it is serious. An animal should NEVER be diagnosed over the phone. REFER ME! Don't EVER hang up on your patients!!!
I have found this veterinary clinic to be professional, courteous and ethical. When we brought a feral cat in that (sort of) adopted our family to be spayed, she put her under, only to find out that she had already been spayed (she had a tattoo)! When I went to pick her up, there was no charge! She could have charged me for her initial services, at least, but she didn't. I would recommend this vet.
My dog got into attacked by a Great Dane and was badly injured. I called the vet around 11pm for an emergency but she didn't want to come down till 5am because on the phone she didn't think his injuries sounded bad and the rain storm was scaring her for her to drive down. Now, my dog was already bleeding pretty bad on one of his cuts but I didn't know where it was coming from until I noticed the cut at 1am and it was deep. I took him up to Cornell to make sure he got properly treated. It was worth the drive because he got in right away and they fixed the problem. I left the other vet a message and a voicemail that we will not be making it down there at 5am beause it was already too late for my dog and I didn't want him to wait. He needed stitches for that deep gash and a X-ray for his leg that he was limping on. At that time, I wanted to make sure that my dog was going to be ok. He's my first priority out of everything else. I will be taking my dog up to Cornell for now on for his appointments.
I love Dr Ohlinger...she is very good with my unsocial dogs and wonderful with the cats...Dr Hawkworth leaves much to be desired..The first time we went there right after we moved from Indiana..She was to give our GS pup shots and an exam..we came right before she had to house call to make about a cat..She was not very attentive and very short with us. I really did not want to give them another go, hubby said let's try again and We saw Dr. O her personality and how she deals with the Pups is amazing and her heart is good..Dr. Hawksworth was very very rude to me when I took the younger one in for her hysterectomy and I had a very hard time leaving her there. If it wasn't for Dr. O being the one performing the surgery I would have walked out and found another Vet If I ever have contact with Dr. Hawksworth again..I am going to let her know just how rude and nasty I feel she is. She does not need to blame me or any other owner for having a zonker dog..just found out today that all the Pups from that litter are the same. I took Sage because I could see these people might have dumped her and she had special needs...Dr. Hawksworth needs some table/bedside manners and to apologize to me before I ever let her touch my Furbabies. Not a good way to Welcome people from out of state..The impression I was left with was what a hateful unhappy woman.
I would just like to say, the ONLY thing great about this veterinarian is her COST! I am an owner of a pit-bull mix and let me tell you, he is great with babies he is not nippy what so ever!!And he is just the most lovable PUPPY you could have! Yet, every time I seem to take my dog in there she acts as if my dog is scary and she most definitely discriminates if she does not like a breed!!! It honestly disgusts me the way she treats him and the way she talks to us when we are in the office with him. Yes, my just over one year old puppy is still a puppy, he gets excited?!! But let me tell you the way she acts towards him is terrible and If you wish to bring a pit-bull or even a pit-bull mix, I would most definitely NOT recommend this service. To me, it is worth it to pay the extra money to have somebody take a look at my baby without nagging about how scary his breed is and acting as if he is going to 'bite' her the whole time! I have taken him there since he was 6 weeks old, and I STILL get this sort of treatment, I'm disgusted and honestly furious that I even spend my money at this service. It was more than clear she just wanted him out of her office as soon as she could get him out! I'm sorry, but when you take your animal, actually not your 'animal', your FAMILY to get checked on to make sure everything is alright and all you get are awkward questions like "Is he still nice?" yes I will get angry! If you have a pit-bull or a mix I would highly recommend spending the extra money for somebody who truly will care for your baby, because what I have gone through is utterly disgusting and horrendous and I refuse to go through this service EVER AGAIN!!
Both vets are amazing and incredibly caring. I always get a quick appointment to see them, with very little wait, and they remember my name and my pets. They are not only incredibly knowledgeable and kind, but very patient and take the time to really listen to your concerns and find the answers. Their prices are very fair and I would not go anywhere else!
Great, caring vets; prompt service; awesome prices; good location/facilities. What more can I say? They have consistently beat the prices of the "local competition" down the road for "procedures on our cats", and not by just a little, but a lot. I also appreciate their holisitic approach to animal medicine. When giving vaccines to our dog, we spaced them out by a week or do (just like we did for our human children).
Wonderful doctors who care about the four legged members of our families. Dr.s Margaret and Martha are sincere and honest and compassionate and I trust them completely with my furry friends. (I'm sure they would be the same with feathered and finned friends as well!)
BEST! Thank you so much for saving my sasha i cant say thanks enough. Its nice to see vets that truly care for the animals and dont just do it for a pay check though im sure its a plus, but even still vary reasonable....thank you again every one should bring there pets here.....im switching
Phone: (607) 535-2500
Address: 220 S Catherine St, Montour Falls, NY 14865