Animal Medical Clinic
1455 W Washington St, Monticello, FL 32344
Phone: (850) 997-6290
Fax: (850) 997-6290
Animal Medical Clinic: Cassandra S Manuel
Manuel, Cassandra S
Specialties: Chiropractic, Alternative Medicine, Pocket Pets, Small Animals
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I Love the staff and Vets at Animal Medical Clinic, they are compassionate and knowledgeable. I have been with their practice for roughly 10 years and all of my family, friends, and co-workers also trust their four legged loved ones to the Animal Medical Clinic. I would strongly recommend them to anyone.
Yesterday, I noticed a calf developing bloat, an emergency situation, so I called Matt Davis, DMV, whose office, Animal Medical Clinic, is nearby. The receptionist, Sue, said he would call me right back. He didn't, so I called again at 4pm. Sue said, "He has your note." The calf suffered through the night and died at 10am this morning, so I called his office to tell them the calf was dead & I no longer needed their services. Sue went to get Dr. Davis, but he was too busy to talk to me. I received no apology. Sue simply said, "Your note got lost in the shuffle." This experience tells me that my calf died because of disorganization in that office, plus the absence of an apology reveals a lack of compassion. Beware.