I contacted Robert at Ovack Service Center by phone first. He was extremely helpful and knowledgeable about what I needed, so I drove immediately to his shop. He fixed the hose to my vacuum while I waited. I highly recommend him for any vacuum issues you have.
They are very friendly and very caring. They get the job done and in decent timing. So I highly recommend them to everybody.
I have been taking my Oreck to them for years and I have always had the best customer service. They are really good people and great small business.
I came into the Ovack Service Center store to simply pick up some replacement filter bags. However, upon talking to the husband and wife owners, I discovered a real gem of a service that one hardly expects in this big box store and online internet world of suppliers for replacement parts.I found friendly, knowledgeable, helpful people with a drive to provide the fastest and best service possible.No one likes to spend money for replacement parts, but I found it a pleasure to pay for service that is beyond what 99% of present and future customers expect.I can't say enough nice things about this company. Please do yourself a favor and if you need replacement parts for an Oreck vacuum cleaner or if you want to step up to the most dependable vacuum cleaner (an Oreck vacuum) or if you need some repair work on an Oreck vacuum (that happens very seldom), stop by or call them at 334-279-8227.
At Montgomery Sewing and Vacuum Repair Center, we make every effort to serve each customer with the best care. It is our goal to render the best service when we sell or repair a machine. We look forward to the opportunity to serve each customer!
I received an Oreck vacuum as a Christmas gift purchased from Ovack Service Center. It was an Oreck U3840 series and I absolutely LOVE IT! The owners of Ovack are small business owners, and are down-home friendly people that cares about the customer and provides quality customer service. They also stock all other models of vacuums and stock bags, belts, etc for any brand vacuum. I would recommend them for the purchase of a new Oreck Vacuum as if you purchase it from them, they will extend manufacturers warranty and will provide some free tune-ups. You don’t get this type of service from big box stores. SUPPORT YOUR LOCAL SMALL BUSINESS OWNER.