When I went to drop off my clothes, the girl working (Jarmeesha) barely spoke to me and was very unhelpful. When I came to pick up my clothes (a day after I was told they would be ready), they told me they were not ready and suggested I go look at the other location to see if they were there. I asked why no one called to let me know to save me an unnecessary trip, but they did not seem to understand why it was an inconvenience to drive around town or come back another day. So much for it "saving a tripp"...
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my husband bought his 2 pc linen set into the Dixie cleaners on coliseum Blvd in Montgomery, al on july 29th to have it cleaned, on aug 3rd when he got ready to wear the outfit we noticed several small holes in the set. my husband called and spoke with morgan who is the clerk at the desk where the clothes were left and explained the problem she tells him that there is nothing that can be done, once he told me I called and also spoke with morgan and she told me the same thing she told him. I asked morgan do yon inspect the items before you take them to be cleaned she said we suppose to, I asked her what's her manager name she only would give me the first name Brenda, I then asked her for her corporate office she then gave me tully Andrews on McGhee rd. I have been calling since 8/31 and leaving messages for Brenda Aldridge and have gotten no return call yet.
I have been taking my clothes here for a few weeks and my experience with them has been terrible. I have been by their store three times and they have been closed 15-20 minutes early. This morning I came to downtown a half hour before I had to be at work so that I could pick up my clothes and get dressed to go into the office. The sign on the door says that they open at 8 AM. They are still not open and it's now 9:30. I will be asking to speak to the owner as soon as someone gets here!
The young lady was so friendly when I came in and very helpful to the questions I had. I will absolutely be bringing in my dry cleaning & laundry, and telling all my friends family. Their prices are very good to so that's a plus.