Jim Massey ruined my suit jacket, admitted it was ruined, and only reimbursed me for the dry cleaning. It cost over $100 to replace the almost new suit jacket. The claim was not resolved through the Better Business Bureau. NEVER TAKE YOUR CLOTHES TO JIM MASSEY. IF THEY RUIN THEM THEY WILL NEVER REIMBURSE YOU!!! They will blame it on the manufacturer of your clothes. They accept no blame. RUN FROM THEM or YOUR CLOTHES WILL BE RUINED!!!
Please spare yourself the energy and don't ever go here. The people who work at David's Bridal generally don't seem to know what they are selling and will say anything so that they don't have to help you. I called to see if they have a dress for a wedding I am in and they said that they did. I got there and it took 25 mins to speak to anyone willing to talk to me. Then they said they didn't have the dress I needed to try on. Grrrr.