When you go to the Baptist Health websites, there are no contact phone numbers or emails. Also there are no means of making complaints on the site. So we as consumers have to accept that the service we get is like in a communist country and don't complain.My wife is 68 years old and in ICU at Baptist East in Montgomery, Al. I live across Montgomery 30 miles away. My wife is unconscious and near death gasping for air. BP is 90's / 30's-40's. 68 years old as I am, and she and I have no one, only each other. I have been being admitted in to be with her as she is dying. All I can do is pray for her and talk to her hoping she hears me. Tonight at 6:50pm I was asked to leave the room while they had shift change and that it would only be a few minutes and I could come back in. I did not refuse, but went outside to my truck to check on our dog who is 13 years old and mopes around the house since mom has gone in ER for broken pelvic bone on the 3rd and released after 2 hrs not being able to walk on her own, or even sit in a chair upright. I brought her back on the 5th and now because of other complications is dying. I came back after 45 minutes and figured I for sure get back in since it was more then a few minutes. I waited more and then it was over an hour. I still could not get in. I called the hospital supervisor and still got no answers or satisfaction. I left the hospital without seeing my wife no more tonight. I called Peter Selman, Hospital CEO by phone and left message making a complaint. I probably will here nothing of it. In the medical setting we live to satisfy the doctors, nurses and hospital staff, not them to satisfy those who pay them and use their services. The scheduled hrs are from 6am to 9pm, but only 30minutes at a time three visits, and a whole hr for two of the visits, so I either drive back and forth 5 times at 26 miles distance from prattville to East Montgomery, or stay in Montgomery for 15 hrs a day to see my wife, who is dying for 3.5 hrs.
519 Buckingham DrMontgomery, AL 36116
1601 County Road 57Prattville, AL 36067
I like it because it's easy to access n it hooked up with my gps and has business hr listed unlike getting info on 411 system you can better service using my key pad and not having to try talk so clear that electronic answering service can understand what I say so been using this service and enjoy it
This is absolutely the worse emergency room ever we have been here for over 30 hrs and still not in a room if the hospital is that damn backed up stop taking patients sence y'all can't keep up the nurse we had was great but the hospital we room sucks and whoever is in charge of this place you suck too!! It also was very nasty the trash cans outside of the buildings over flowing and they didn't even change the damn bed sheets nasty ass hospital!!
Dr Ahn is an excellent physician and really cares about his patients. Really nice to encounter this environment
The Thrift Store is a great place to find cheap deals for nice items: clothes, kitchenware, furniture, and even artwork. The other departments of CSS help the Montgomery community as well as Autauga, Bullock, Butler, Dallas, Elmore, Lee, Lowndes, Macon, Russel, and Wilcox counties, through Direct Aid, elderly assistance (In St. Margaret's Services), as well as consultation for Legal Immigration issues. They reach out to the community.
Dr. Thang and the staff are awesome! ! Friendly and caring! ! I usually come whenever I'm sick (rare) and they remember your face and any tid bits you might have disclosed, feels personal and just awesome! !
I can tell you I don't know how they made the top 100 hospitals. The nurses in the e.r have terrible attitudes, they all sit around the desk and gossip about what they did over weekend, even the nurses on the floor when you are admitted. You all should find another job if you don't want to work! People put their life in your hand. Please check on your family members often when they are there and no what medicines they are taking.
The OR staff was wonderful.... Dr. Kendrick and Amy...I can't say enough good about them..but once I made to a room, it was a joke..had my husband not been with me..I would have really been in trouble..if I listed all my complaints it would take forever..This being said if you have a choice..choose Jackson.. It was a terrible experience.!!!
My husband and I had an serious car accident on our way home from vacation in July. We were taken to Baptist South. I have never had such an experience at a hospital. This was early evening. The emergency room staff were wonderful. From the doctors to nurses to everyone on that shift were so kind, considerate and helpful. They certainly went beyond the call of duty. I would recommend them highly. I can't say enough about the staff.
Really was expecting a long wait like most urgent care I have already been to and was pleasantly surprised how quick I was able to be seen. My 3 young kids loved the kids area and especially when you have them waiting. Quite pleased with the service and waiting area. This mom and her busy bees gives it 2 thumbs up and I highly recommend for those with busy kids.