I ordered from this site for my mother-in-law's birthday who lives out of state 1/11/2017. I was very impressed when I seen the website a little pricey but amazing pictures. When my mother-in-law got the delivery it was a whole different story the items were received have been broken there was no way to gift the items as they were pictured online. I called customer service still upbeat and positive understanding that mistakes do happen. I was very disappointed to find out the customer service took no interest in hearing or resolving this issue. The only compensation the customer service offered was a 20% discount on my next purchase. After this disaster I am confident to say I will not be purchasing from the site again I paid a total of $80 and got 18 cookies and a broken platter I am embarrassed because this is a gift! Very disappointed with customer service will definitely not be using the site again!
11. Shari's Berries
Serving the Montgomery Area.
From Business: No matter whether you’re celebrating your first anniversary or your 50th, we can help make it truly memorable with just the right dessert or gift. Take a peek at …
All I can say is, "you're gonna luv it!"
The cupcakes that come from here are truly made with love. I have not been disappointed with none of their cupcakes and I've been more than a few times... But that's just between you and me.
I am appalled at the service I received. I met with the baker 2 weeks before my child's birthday party...even though I was on time for the appointment, I still had to wait 30 minutes to meet with her. I explained to her exactly what I wanted, even emailed her a party plate so she could see what colors and designs I wanted. I paid my half deposit on my $99.00 cake and went on my way. Well, I went to pick the cake up this past Saturday, and they had misplaced my order...and no cake had been made. I guess I was lucky I went 3 hours before the party...they had time to throw something together...That I could have done myself...or could have gotten much cheaper. Certainly not worth $75.00. If I wanted poor quality, I could have gone to Wal-Mart...probably could have gotten something nicer. And sure, they were nice enough to deliver it to the party LATE...but the man dropping the cake off was very rude. I think I have a right to be upset. What if I would have picked it up on the way to the party...what would they have done then??? They almost ruined my baby's party! I wish I could have given half a star...BEWARE.
They designed and made the bride and groom cakes for my wedding. After their exceptional service, I would not recommend anywhere else. I had over 400 guests at my wedding and all were extremely impressed with the look, taste, and quality of the cakes. I have since used Cake Designs for birthday cakes and retirement party cakes, and I couldn't be more pleased with them. Would most definitely recommend.