My computer crashed and I know a bit more than others but still not much ! After many days of trying to resolve it ,all I knew was some parts of my computer were still there but I couldn't figure out how to get it working again ! Really now I regret from day one just not taking my computer to him rather than spending all that time for nothing !I went to a computer repair store and I swear said the sign said if we have not called you, it is not done and be prepared for a long wait ! I was treated as if I was an idiot and it would be a special privilege if they so decided to work on my computer. Almost same thing at the second store. Both were very expensive too!When I called Mr. Elkins he was nice and like a long lost friend you had been meaning to call ! He was down to earth and respectful. He is also a VET and yeahh that is important to me ! He listened to me with out interrupting and was very kind in offering much better solutions than I had requested. Even though he was telling me there was a much better way he treated me respectfully in the way he did it !Honestly he actually called me that night and said it was all done and all resolved. I reiterate HE CALLED me ! And I was not expecting it for a day or even more. The results were unbelievable and my computer now is a million times better than before. The price I had anticipated this would cost me was actually substantially lower that even my most hopeful guess! It was really very inexpensive and did I mention fast !?After I got it home he was a text message away with any setup problems etc. The bottom line is this gentleman is a very laid down to earth type of guy. He is humble and seems to without any effort to always be conveying, Hey I want to help you and I want to see you again even if it is just to say Hi !So yes Mr. Elkins is a class above the rest and refreshing to find someone who is genuine and honest with the way they handle their business and treat people ! I highly recommend him !
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these guys are rude and disrespectful, very unprofessional they will send you out the door with your crap busted, all along telling you its repaired .go there at your own risk one of the only shops in town that will charge you a diagnostic fee just for turning a screw is what they call it and the receptionist says " my guys do not work for free their times is worth money even if they dont repair it they still touched it " no one works for free,her words over the phone !!!!!
I have had my computer for like 8 years. I took my computer here to upgrade the memory in the hopes of stopping the "LOW RAM" message that kept coming up on the computer. They installed the new memory quickly, but unfortunately, the message never left. I have used them for other computer issues and they seem like a good business.